Petal is a leading Canadian healthcare orchestration and billing company that
revolutionizes healthcare systems to make them agile, efficient, and resilient
by enabling the forecasting and shaping of world-class healthcare through
Healthcare BI, advanced analytics, and informed insights.
The Medcom [https://medcombillingsystems.com/] division is the leading medical
billing services provider in British Columbia, boasting over 30 years of
experience and offering a personalized approach to its services.
Our commitment to fostering an exceptional workplace culture has earned us
notable recognitions, including being listed as a Great Place to Work in both
the technology and healthcare sectors. Join us in our mission to empower
healthcare innovators and improve healthcare differently.
What you can expect when joining the team
As the Medical Billing Manager, you’ll co-lead our billing team, champion
process improvements and play a key role in both internal operations and client
success. This hybrid role combines leadership, hands-on billing expertise and
cross-functional collaboration. You’ll support your own client portfolio while
helping the team scale and succeed, all in a mission-driven, growth-oriented
environment.
What your day-to-day will look like
In your day to day, you will be led to:
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Team Leadership & Development: Oversee a team of four billing agents,
fostering high performance, accountability, and ongoing skill development
through coaching, feedback and support.
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Training: Deliver training sessions for both employees and customers to
enhance understanding of billing processes and best practices.
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Medical Billing: Manage end-to-end billing for clients, including claim
preparation, submission, and reconciliation, to ensure a streamlined and
accurate revenue cycle for physicians in British Columbia. Responsibilities
include handling Out-of-Province and Third-Party claims, WCB cases, and
working with EMRs.
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Support Process Optimization: Continuously assess and enhance billing
workflows to improve efficiency and profitability, in close collaboration
with Operations Managers and cross-functional teams, including the RCM
Product team.
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Sales Operations Support: Act as the operations lead for the sales team,
providing expertise and support to ensure smooth onboarding and integration
of new clients.
Your profile
Are you a proactive, results-oriented professional who thrives in fast-paced
environments and takes pride in driving operational excellence? The sky is the
limit! If you have:
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Proven experience in the medical field in British Columbia, or revenue cycle
management, or a related field. Experience in medical billing is a strong
asset;
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Prior team leadership experience;
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Expertise in WCB claims management and regulatory compliance;
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Ability to collaborate with sales and operational teams to drive business
growth;
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Strong analytical and problem-solving skills, with a continuous focus on
streamlining processes and improving efficiency;
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Proficiency with technology and tools, and a strong aptitude for data-driven
decision-making.
Petal’s position on remote working
In our opinion, a company cannot claim to be modern, innovative and have the
well-being of their team at heart, without attempting to integrate remote
working to the level that their business model allows them to. Petal employees
continue to benefit from the option of teleworking up to the maximum flexibility
permitted by the nature of the position and the smooth running of operations.
Our benefits
At Petal, we are committed to the well-being of our team. After six months of
continuous service, you’ll have access to a comprehensive group insurance plan.
Petal is an active participant in the equal opportunity employment program, and
members of the following target groups are encouraged to apply: women, people
with disabilities, aboriginal peoples and visible minorities. If you are a
person with a disability, assistance with the screening and selection process is
available on request.
A quick important note: We’ve noticed that some external websites are posting
our job openings under incorrect job titles. To find our real opportunities and
join our team, please make sure to apply through our official careers page or
our trusted partners. We can’t wait to hear from you!
