Position : Customer Service Team Member
Status: Full-Time & Part-Time
OpenShine Holdings Ltd., the operator of several Tommy's Express Car Wash franchises in Southwest Ontario, is seeking a highly motivated Customer Service Team member to support in the daily operations at our Tommy’s Express Brampton facility. We are a growing company with a team-oriented culture and a commitment to providing world-class customer service. We offer competitive wages, benefits and opportunities for career advancement within our growing organization. If you're great with guest service, confident with technology, enjoy working in a fast-paced but supportive team environment, we encourage you to apply!
About Tommy's Express:
At Tommy's Express, we are not just washing cars; we are creating an experience. Our facilities are designed with cutting-edge technology and a focus on providing exceptional customer service.
ROLE & RESPONSIBILITIES:
Provide quick and friendly customer service to our guests within the car wash
Promote and upsell membership packages to customers, emphasizing value and convenience.
Exceed Guest expectations
Learn and operate all aspects of POS and LPR systems
Oversee all property aesthetics
Create and retain new customer relations, including monthly wash packages
Maintain cleanliness of interior and exterior of car wash and grounds
Monitor the wash quality of the vehicle
Learn and uphold the WE OWN IT culture
Other duties as assigned; duties and responsibilities may change at any time with or without notice.
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
Exceptional Customer Service
Must have good communication skills
Previous sales experience is an asset
Ability to work in a fast-paced environment and handle multiple tasks
Proficient in cash handling and operating a cash register
A winning attitude and great character
Display self-discipline in setting and meeting goals.
JOIN US AND GROW WITH US!
We thank all those that have applied. Only those considered for the position will be contacted.
