Resource Profile
10 + years of experience in project management, managing medium to large sized IT projects. Experience in Waterfall and Agile methodologies.
Resource Responsibilities
Lead comprehensive training plan development & maintenance including content, delivery methods and evaluation strategies.
Coordinate training efforts with training team, trainers, SMEs and other stakeholders to ensure effective training delivery.
Support Program director in workstream level change request/order process as required.
Manage training schedules ensuring they align with project timelines and employee availability.
Monitor and support delivery of training programs to ensure they are conducted effectively.
Offer assistance and resources to trainers and participants during training sessions.
Support training team to evaluate & improve training experience.
Work with training team to generate comprehensive reports on training activities, outcomes and recommendations for future training initiatives.
Define and manage workstream PM's tasks for training and change management workstreams.
Lead comprehensive change plan development & maintenance.
Proactively identify potential risks associated with the change initiative and develop mitigation strategies.
Work with stakeholders and project leadership to address and resolve issues that arise during the change process.
Ensure all project documentation including change management plans and communication materials is complete and accurate.
Work with change leads to conduct evaluations to assess the effectiveness of the change management initiatives.
Accountable to Program Director for execution of Program Stream plan and deliverables in accordance to Program priorities and in adherence with WSIB governance.
Accountable to Program PM for EPMO deliverables and managing cross team dependencies.
Accountable to Program PM for managing workstream level schedule & resource dependencies to deliver against overall schedule.
Accountable to Training & ECM sponsors/leads for managing execution of change & training plan and deliverables in accordance to Program priorities and in adherence with WSIB governance.
Promoting and ensuring discipline and rigor in workstream level delivery by supporting core project management areas (e.g., issue/risk management, reporting and change control management).
Lead comprehensive training plan development & maintenance including content, delivery methods and evaluation strategies.
Coordinate training efforts with training team, trainers, SMEs and other stakeholders to ensure effective training delivery.
Support Program director in workstream level change request/order process as required.
Manage training schedules ensuring they align with project timelines and employee availability.
Monitor and support delivery of training programs to ensure they are conducted effectively.
Offer assistance and resources to trainers and participants during training sessions.
Support training team to evaluate & improve training experience.
Work with training team to generate comprehensive reports on training activities, outcomes and recommendations for future training initiatives.
Define and manage workstream PM's tasks for training and change management workstreams.
Lead comprehensive change plan development & maintenance.
Proactively identify potential risks associated with the change initiative and develop mitigation strategies.
Work with stakeholders and project leadership to address and resolve issues that arise during the change process.
Ensure all project documentation including change management plans and communication materials is complete and accurate.
Work with change leads to conduct evaluations to assess the effectiveness of the change management initiatives.
Accountable to Program Director for execution of Program Stream plan and deliverables in accordance to Program priorities and in adherence with Client governance.
Accountable to Program PM for EPMO deliverables and managing cross team dependencies.
Accountable to Program PM for managing workstream level schedule & resource dependencies to deliver against overall schedule.
Accountable to Training & ECM sponsors/leads for managing execution of change & training plan and deliverables in accordance to Program priorities and in adherence with Client governance.
Promoting and ensuring discipline and rigor in workstream level delivery by supporting core project management areas (e.g., issue/risk management, reporting and change control management).
Requirements
Knowledge & Skills
Minimum of 10 years of relevant professional experience in project management and scrum in a software development environment managing medium to large sized projects
Experience with managing project activities throughout the project lifecycle
Experience in creating and executing project plans, and managing projects through completion
Experience in projects involving IT and business teams
Experience with a range of agile delivery techniques and tools
Excellent understanding of the software development life cycle
Excellent project management, analytical and problem solving skills
Strong ability to facilitate, understand and contribute to technical discussions
Effective communicator with excellent verbal and written communication skills. Comfortable communicating with IT development teams as well as business stakeholders and Senior Management.
Effective facilitation and conflict resolution skills; able to facilitate discussion of multiple approaches and drive resolution.
Ability to prepare/edit comprehensive reports, and other documents with strong attention to detail and excellent organizational skills
Ability to create and review burndown, velocity and predictability reports
High level of personal accountability, as evidenced by commitment, resilience, ownership, and mindset toward continuous learning
Hardworking, strong attention to detail, high-energy, motivated, and driven to help the team excel
Excellent interpersonal and social skills; able to work with diverse personality types
Strong business acumen and excellent written and verbal communication skills
Both PMP and Scrum Master Certification (ex. CSM, SAFe SM) is a must
Must HAVE:
Must have previous experience with managing change and training project management experience with oracle cloud ERP or other cloud erp.
Must have hands on project management experience for at least 2 to 3 major transformation projects at large organizations .
Must have hands on experience developing Change, communication , training execution planning and delivery for ERP implementation.
Must have experience managing large cross functional teams, complex scheduling, prioritization, resource planning
