Who We Are:
At PracticeTek, we believe healthcare should be easy for providers, accessible
for patients, and simple for everyone involved.
PracticeTek was established by healthcare professionals and entrepreneurs who
share a common goal: to deliver seamless, high-quality, on-demand
healthcare—free from the confusing limitations of traditional platforms.
PracticeTek is a collection of innovative software companies working together to
make healthcare easier and more accessible for everyone. We deliver robust
software solutions that support practitioners and foster exceptional patient
experiences, contributing to the growth of healthcare clinics specializing in
chiropractic, dental, orthodontics, optometry, and multi-discipline therapy.
Position Overview:
As Senior Product Manager – Payments, you will lead the strategy, development,
and execution of product initiatives that improve how practices collect and
manage payments. You will work directly with a cross-functional development team
to define, build, and deliver impactful solutions that improve the payments
experience for practitioners and their patients.
This role requires a customer-centric, data-informed, and results-driven product
leader—someone who can work cross-functionally to translate customer insights
into clear requirements, prioritize with discipline, and drive execution that
delivers measurable outcomes.
The position is based in San Diego, CA or Las Vegas, NV with a hybrid work
schedule (3 days per week in office).
Your Areas of Accountability:
- Own the strategy and roadmap for our Payments capabilities, aligned with
business goals and customer needs.
- Collaborate with engineering, design, and QA to define and deliver
high-impact product features and improvements.
- Manage the full product lifecycle—from discovery through delivery—ensuring
clear prioritization and effective execution.
- Define and track key performance indicators (KPIs) to measure product success
and inform future decisions.
- Conduct user research and customer interviews to develop deep empathy and
understanding of practitioner needs.
- Partner with customer success, support, marketing, and sales to ensure
successful product adoption and feedback loops.
- Stay informed on market trends, competitor offerings, and emerging
technologies in the payments space.
- Contribute to a culture of innovation, continuous improvement, and customer
obsession within the product team.
Competencies for Success:
- 6+ years of SaaS product management experience, preferably in healthcare or
payments.
- Proven ability to drive product initiatives from concept to delivery in agile
development environments.
- Experience translating customer insights and data into clear requirements and
product outcomes.
- Comfortable working cross-functionally with engineers, designers, business
leaders, and stakeholders.
- Strong analytical and decision-making skills; proficient in using data to
inform priorities.
- Excellent communication skills—written, verbal, and visual—with an ability to
clearly articulate product value.
- Self-motivated, detail-oriented, and able to thrive in both collaborative and
independent work environments.
- A passion for solving real problems and delivering products that create
customer and business value.
At PracticeTek we carefully consider a wide range of compensation factors to
determine our offers of employment. This includes internal and external market
factors as well as your individual experience and skills. These considerations
can cause compensation to vary but we reasonably expect to pay between $133,650
- $177,084 for this position.
We also believe in taking care of our people. Our comprehensive benefits package
goes beyond the basics—with health coverage, flexible time off, wellness
initiatives, retirement savings, and programs that support your growth and
happiness both in and out of the workplace.
PracticeTek is an Equal Opportunity Employer that values employees with a broad
cross-cultural perspective. We strive to create an inclusive environment,
empower employees, and embrace diversity. We encourage everyone to respond. All
applicants will receive fair and impartial treatment without regard to race,
color, religion, sex, national origin, ancestry, citizenship status, age,
legally protected physical or mental disability, protected veteran status,
status in the U.S. uniformed services, sexual orientation, gender identity or
expression, marital status, genetic information or on any other basis which is
protected under applicable federal, state, or local law.
