JOB DESCRIPTION
Position title: Business Development Manager
Organization: New Brunswick Multicultural Council
Position Type: Full-time
A) Nature and Scope
This position is two-fold, combining strategic coordination with program leadership to advance NBMC’s mission.
The first core function focuses on immigrant workforce integration and inclusive employment practices. Serving as the primary liaison with employers, the role facilitates regional and national engagement through feedback forums, stakeholder collaboration, and contributions to policy and strategy development. It also acts as a key resource for small and medium-sized enterprises (SMEs), supporting their capacity to adopt equitable hiring practices and build diverse workplaces.
The second core function centers on the leadership and expansion of NBMC’s Social Enterprise Model. The individual is responsible for managing outreach and digital platforms, identifying growth opportunities, and supporting the development of revenue-generating initiatives aligned with the organization’s mission. Through business development efforts, the role cultivates strategic partnerships and contributes to the long-term sustainability and resilience of NBMC’s social enterprise programs.
B) Organizational Structure
The Business Development Manager Reports Directly to the Executive Director with a dotted line to the Director of Finance, HR and Operation and
C) Dimensions
· NBMC is the bilingual, nonprofit umbrella organization for established and emerging multicultural/ethnocultural associations and immigrant-serving agencies in the province. Since 1983, NBMC has played a key advisory role to federal, provincial and municipal levels of government on issues relating to multiculturalism, immigration, newcomer settlement, retention and labour market integration. NBMC is also valued by the settlement and multicultural community as a central coordinating/capacity-building body that promotes efficiency, avoids duplication of services, and allows for an exchange of best practices and other resources through its network of organizations, contacts, partners, etc.
· NBMC is a member serving organization with 20 member organizations located in: Moncton, Saint John, Fredericton, Woodstock/Florenceville, Edmundston, Campbellton, Bathurst, Caraquet, Miramichi, Sussex, and St. George.
· NBMC works closely with the provincial government, including Immigration New Brunswick, a dvision of the Department of Post Secondary Education and Labour, among other departments.
· NBMC works closely with the Federal government Immigration, Refugees and Citizenship Canada, among other departments.
· As a bilingual, umbrella organization, NBMC also works closely with networks such as the Francophone Immigration Network.
D) Duties and Responsibilities
IECBC - Strengthening Employer Feedback Channels
In this project, the Business Development Manager will focus on convening feedback channel forums. These forums bring together key system actors from various sectors to foster knowledge exchange, innovation, and mutual support for practices that help Canadian employers better access, hire, train, and retain immigrant talent. You will play a crucial role in facilitating employer participation, organizing forums, and ensuring valuable experience for all participants.
· Lead outreach and facilitate the Feedback Channel Forums to engage employers and system actors across the sectors.
· Apply national data collection tools and contribute to the development of employer and stakeholder learning resources.
· Support a national communications campaign to raise immigrant talent and influence hiring and retention practices;
· Provide strategic input and guidance on the project structure and national engagement strategies;
· Manage local project participation in project steering Committee and share regional update, findings and best practices.
· Maintain annual engagement of 40–60 employers and 30–50 system actors, including both traditional and non-traditional partners.
· Host and coordinate feedback forums, and follow-up activities:
o Fiscal Year 1: Host 3 Feedback Forums and 2 Follow-up Activities
o Fiscal Year 2: Host 4 Feedback Forums and 3 Follow-up Activities
o Fiscal Year 3: Host 4 Feedback Forums and 3 Follow-up Activities
· Maintain annual engagement of 40–60 employers and 30–50 system actors, including both traditional and non-traditional partners.
· Provide regional insights and input into data collection processes, analysis, and findings;
· Provide regional insights for data analysis and participate in broader project evaluation activities.
Social Enterprise Model
· Design and implement the long-term business plan for the social enterprise model.
· Design and implement strategies to grow the social enterprise in alignment with the organization’s mission.
· Conduct market research to identify opportunities for new services, partnerships, and revenue streams.
· Manage and nurture relationships/Partnerships with targeted existing clients and new clients, including Government and Stakeholders ensuring needs are understood and met, maintaining high levels of client retention, consistently seeking opportunities for cross-selling with existing accounts, offering additional services to meet evolving needs
· Develop business plans and sustainability models for social enterprise initiatives.
· Monitor and evaluate the performance of social enterprise programs, adjusting strategies as needed.
· Identify and pursue funding opportunities, including grants, sponsorships, and earned income strategies.
· Develop proposals and pitch materials to secure financial support for social enterprise initiatives.
· Other duties as required and assigned.
This is a contract position until March 31, 2028, with the possibility of renewal and growth after the contract’s completion.
E) Qualifications and Requirements
· Bilingualism (French and English) is required.
· Minimum of 5 years of managerial experience, preferably in business development, program management, enterprise development, employer engagement, workforce development, or immigrant integration.
· Post-secondary education in a related field (Business Administration, Marketing or equivalent).
· Proven entrepreneurial experience or background in launching or managing business ventures.
· Strong decision-making, planning, and time management skills.
· Ability to travel across the province, including rural and francophone regions; valid driver’s license required.
· Strong interpersonal and stakeholder engagement skills, with experience liaising with employers, SMEs, and community partners.
· Familiarity with digital tools and platforms for outreach, marketing, and program delivery.
· Experience organizing forums, training sessions, or community engagement events.
· As you will be engaging with both our member agencies and employers throughout the province, experience in community engagement, partnership development, and collaborative service delivery is a strong asset.
· Ability to work independently and in a team environment.
· Experience in training delivery is an essential requirement.
