Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Overview
As we grow, we are seeking a driven, experienced, and proactive Manager of Security to lead and elevate our venue security operations. Reporting to the Director of Security, the Manager of Security is responsible for overseeing all aspects of venue security, including staff management, event security planning, risk mitigation, guest safety, emergency preparedness, and compliance with applicable regulations. This leadership role will work closely with internal departments, external law enforcement, and contracted security partners to ensure a safe environment for guests, staff, and performers.
This role pays an annual salary of $60,000-$80,000 CAD
Benefits for Full-Time roles: Health, Dental and Vision Insurance, Pension matching, and Paid Time Off (vacation days, sick days, and 11 holidays)
This position will remain open until November 14, 2025.
Responsibilities
Security Operations & Event Management
Lead security operations for all events and day-to-day venue activity
Develop and implement security plans and deployment strategies
Coordinate with event promoters, tour security, and local law enforcement
Act as the venue's primary security contact during events
Leadership & Supervision
Recruit, train, and supervise in-house and third-party security staff
Schedule and manage shifts to ensure adequate coverage for all venue operations
Provide performance feedback, coaching, and corrective action where needed
Emergency Preparedness
Develop and maintain emergency action and evacuation plans
Lead emergency response efforts and incident investigations
Conduct regular training and tabletop exercises with staff
Compliance & Risk Mitigation
Ensure adherence to OVG safety standards, municipal codes, provincial regulations, and crowd control guidelines
Monitor venue access control, credentialing, and CCTV systems
Maintain detailed incident reports and support insurance/risk management efforts
Customer Service & Guest Experience
Lead with a hospitality-first mindset to ensure guest interactions are safe, respectful, and professional
Qualifications
5+ years of experience in venue, stadium, or large-scale event security
Proven supervisory and team leadership experience
Strong knowledge of emergency response protocols, crowd management, and physical security systems
Certified in First Aid/CPR, AED, and crisis response training (or willing to obtain)
Valid Ontario Security Guard License required
Familiarity with liquor license enforcement and de-escalation strategies
Ability to work flexible hours including evenings, weekends, and holidays
Experience working with law enforcement, EMS, and contracted security vendors
Excellent written and verbal communication skills
High level of integrity, professionalism, and discretion
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
