Competition #2025-275-CPEmployment Consultant (2025-275-CP)Employment
Type:Permanent, Full Time. Bargaining Unit Work Hours:35 hours/week
(9:00am-5:00pm)Work Setting:Exclusively Onsite (1533 Victoria Park Avenue,
Toronto, ON)Salary:G7: $54,097.76
G8: $55,201.79Application Deadline:July 25th, 2025 by 11:59 pm
Program Overview – Integrated Employment Services, Community Programs
The Employment Consultant, Internationally Trained Professionals (ITP) is a
shared role between the Integrated Employment Services (IES) program and a
newcomer employment program dedicated to internationally trained professionals.
The Employment Consultant is part of a high-performance team that improves
communities, families and individual lives through effective access to
employment. Working at a local Integrated Employment Services Centre or other
sites in the City of Toronto, they rapidly help internationally trained
professionals increase competitiveness/access to priority occupations and
supports them to find quality, sustainable employment.
What You Will Do
- Build rapport and an emotionally supportive context for each client to feel
trusting, engage readily in the job search process, and believe in their own
success to obtain employment. Help clients build their motivation and
confidence.
- Ensure clients understand the Integrated Employment Services approach and the
value of services provided, particularly retention support.
- Create equity in all aspects of service delivery, striving for inclusion and
equitable outcomes for all jobseekers who come to WoodGreen.
- Collaborate as a team with the other Employment Consultants–ITP and the
Practice Lead for Newcomer Employment to develop and deliver employment
workshops tailored to the needs of internationally trained professionals and
coordinate mentorship opportunities for clients.
- Manage a caseload of jobseekers, in various stages of job readiness. Using
excellent time management and efficiency, effective appointment planning,
client assignments, and group activities, move clients toward employment with
pace and urgency.
- Maintain accountability for monthly individual intake and employed targets.
- Offer a variety of workshops or training activities, using different formats
(e.g., one-on-one, group event, virtual, online learning platform, etc.) that
support with learning about and navigating the Canadian labour market,
employment standards act, and workplace culture.
- Compassionately and effectively administer the Province of Ontario’s Common
Assessment Tool and intake clients into the Integrated Employment Services
program.
- Through a series of primarily in-person individualized client appointments
and group activities, help move the client to employment by following the
Integrated Employment Services Guidelines as prepared by WCG as well as
WoodGreen’s standard operating procedures.
- Coordinate and/or directly deliver services, at varying levels based on need,
as specified in the WCG Integrated Employment Services Guidelines related to
the Newcomer inclusion group.
- Demonstrate excellent customer service and skills in the delivery of client
activities, particularly: developing an employment action plan, needs
assessment, goal setting, resume and cover letter development, applying for
positions, interview prep, online job search, working on personal
presentation including positive body language.
- Directly engage with employers on behalf of clients to confirm open
positions, understand job needs, advocate for clients, set interviews, etc.
- Collaborate with social assistance caseworkers to coordinate the appropriate
life stabilization services for OW/ODSP clients per WCG guidelines and
WoodGreen procedures.
- As needed, sit with and support clients as they use onsite computers for
labour market research, resume development, job searching, interview
practice, etc.
- In an efficient and prompt manner, complete all documentation and data entry
per funders’ requirements and WoodGreen standard operating procedures (e.g.
client notes, data entry, referrals, updating forms).
- Work collaboratively as a team with Job Developers and Career Success Coaches
to ensure effective case management and achieve positive outcomes for each
jobseeker.
- Collaborate effectively with the WoodGreen’s appointment booking team,
Settlement Counsellors, Financial Empowerment Counsellors, volunteers and
students, and other WoodGreen teams and staff for a smooth and positive
client journey that best meets the clients’ needs.
- Provide customer service support at the front desk, engage in outreach
activities.
- Participate in and complete upgrading training and education as required by
WoodGreen.
- Participate in regular supervisory sessions with the manager.
- Perform other duties as assigned.
What You Bring to the Team
- Degree or diploma in Social Work, Social Services Workers or related field.
- Experience and/or training in career counselling (e.g. needs assessment, job
search, job development, job retention), particularly for mid-career
professionals with training and work experience outside of Canada.
- Experience in leading group workshops or activities.
- Knowledge of labour market trends, especially related to employment of
vulnerable populations including youth, newcomers, OW/ODSP recipients, and
long-time unemployed population.
- Knowledge of labour market trends, especially related to employment of
vulnerable populations including youth, newcomers, OW/ODSP recipients, and
long-time unemployed population.
- Knowledge of pre-employment support methods and re-training opportunities
What Will Set You Apart
- Knowledge and/or connections with community resources and supports.
- Highly ethical, compassionate and purpose driven with an overarching desire
to support client success toward employment, staff empowerment and system
wide improvement in effective service delivery.
- Energy and enthusiasm to meet new people, listen and learn about their needs
and experience, and work to improve their life and the lives and their
families.
- Oriented toward coaching and facilitating others to share information and
suggest success strategies.
- Comfortable speaking with employers to understand their needs/perspective
while advocating for clients.
- A strong sense of personal accountability for achieving individual targets
- Coachable and able to adapt and change in procedures, systems, client needs,
external trends, etc. as the service delivery context evolves.
- Patience, compassion and sensitivity to deal with different cultures and
different levels of abilities among clients, colleagues, partners and others
in the work environment.
- Understanding of and ability to communicate principles and practice of
diversity and anti-racism.
- Excellent interpersonal, organizational, and time management skills.
- Strong computer literacy, including Microsoft Office suite and database
application, online learning, online job search, online research, building an
online presence (e.g. with LinkedIn), networking and community building
online.
- Ability to meet potential requirement to occasionally work evenings and
weekends and report to work at various WoodGreen locations throughout
Toronto.
WoodGreen is an equal opportunity employer. We are committed to providing an
inclusive and barrier-free selection process and work environment. If contacted
in relation to an employment opportunity, please advise our People & Culture
representatives at careers@woodgreen.org [\"http://careers@woodgreen.org\"] of
the accommodation measures required. Information received relating to
accommodation will be addressed confidentially.
This public job posting uses AI-powered tools to screen, assess, or select
applicants.
