The operations team for major legacy IT systems and services, with the collaboration of Kyndryl, ensures that our core infrastructure services (z/OS), HPE NonStop, AS/400, AIX and Solaris meet Desjardins Group requirements for stability, security, resilience, optimization and transformation aimed at ensuring critical system availability. As an IT Recovery Advisor, you’ll be responsible for the strategic coordination of traditional and isolated IT recovery activities (approximately 15 tests/year), in partnership with our external service provider and internal teams, to ensure operational continuity and resilience. You’ll also be responsible for representing the department before the authorities on matters related to IT resilience. More specifically, you will be required to: Diagnose and analyze the issues, challenges, needs, problems and corrective measures related to IT service continuity to determine target outcomes for recovery exercises. Develop, plan and coordinate IT recovery exercises in partnership with internal and external stakeholders. Define objectives, scenarios and criteria for success. Follow up as needed to solve more complex or unusual problems that arise during recovery testing. Develop objectives, solutions and action plans. Actively help implement the plans. Analyze the results of the exercises, identify issues and opportunities for improvement. Make recommendations. Write detailed reports after exercises. What we offer Competitive salary and annual bonus 4 weeks of flexible vacation starting in the first year Defined benefit pension plan that provides predictable, stable income throughout retirement Group insurance including telemedicine Reimbursement of health and wellness expenses and telework equipment Benefits apply based on eligibility criteria. What you bring to the table Bachelor's degree in a related field A minimum of four years of relevant IT project coordination experience Please note that other combinations of qualifications and relevant experience may be considered Knowledge of French is required Intermediate advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients Knowledge of IBM technologies (z/OS, IBM i, AIX) and HP NonStop Must be available evenings and weekends for recovery activities Action oriented, Complexity, Interpersonal Savvy, Plans and aligns #LI-Hybrid Trade Union (If applicable) At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve. If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask! Job Family Information technology (FG) Unposting Date 2025-08-22 Desjardins Group is the largest cooperative financial group in North America. We're the choice for over 52,000 employees and we're named one of Canada's top employers by Mediacorp and Forbes. We offer a full range of financial products and services and share our expertise in personal services, business services, wealth management, life and health insurance, and property and casualty insurance. Pursuing a career at Desjardins means being part of an organization that puts people first. The jobs you found aren’t the right fit? Introduce yourself: we want to know you!
