Description
About the Role
We are seeking an experienced Healthcare Data Solutions Business Analyst to join our dynamic team at TELUS Health. This role is crucial in supporting our transformation initiatives across our Electronic Medical Record (EMR) systems and healthcare data platform, contributing to improved patient care and healthcare system optimization.
What You'll Do
Lead the transformation of EMR systems by analyzing, documenting, and implementing improvements that enhance patient care delivery and support strategic healthcare system alignment
Facilitate the integration and standardization of healthcare data using FHIR standards across multiple EMR platforms (PSS, MedAccess, Medesync)
Drive requirements gathering and analysis for healthcare data exchange and interoperability initiatives
Collaborate with stakeholders to identify business needs, document requirements, and propose solutions for data enablement and commercialization efforts
Create and maintain reusable analysis artifacts that support healthcare data product planning
Partner with clinical teams to optimize workflows and ensure successful adoption of new features
Support provincial data enablement initiatives and interoperability roadmap implementation
Contribute to data transformation projects supporting various downstream use-cases including research and analytics
Qualifications
What You'll Bring
Required Experience & Skills
Minimum 4+ years of experience implementing change in healthcare settings, specifically with Clinical EMR systems and/or provincial health agencies
4+ years conducting current and future state business process analysis, with proven ability to identify gaps and provide actionable recommendations
4+ years managing change using agile methodologies in healthcare environments
4+ years developing and delivering clinical documentation training to support system and process changes
4+ years experience in complex business architecture modeling and facilitating workshops with healthcare practitioners
4+ years developing requirements for clinical health data exchange and healthcare data BI/analytics products
4+ years working with healthcare information exchange standards (HL7, FHIR)
Demonstrated expertise in stakeholder management and communication
Strong understanding of healthcare interoperability and data standards
Proven ability to translate complex technical concepts to both technical and non-technical audiences
Education & Additional Assets
Certificate, Diploma, or Degree in Business or Systems Analysis
Administrative or clinical experience in the medical field is highly valued
Knowledge of Canadian healthcare systems and provincial EHR initiatives
Experience with data privacy and security requirements in healthcare
Understanding of TELUS Health's EMR ecosystem (PSS, MedAccess, Medesync) is a bonus
What Sets You Apart
Experience with healthcare data transformation projects
Knowledge of FHIR implementation and healthcare data standards
Understanding of healthcare analytics and reporting requirements
Experience working with provincial healthcare agencies
Background in healthcare interoperability initiatives
Impact You'll Make
As a Healthcare Data Solutions Business Analyst, you'll play a crucial role in transforming healthcare delivery in Canada by enabling better data flow, improving interoperability, and supporting critical healthcare initiatives. Your work will directly contribute to enhancing patient care and advancing healthcare system efficiency through data-driven solutions.
