Job Title:
Vice President, Business Development
Overview:
Overview
The Issuer Account Management team at Ethoca, a Mastercard company, is seeking a Vice President to lead and grow strategic relationships across our Alerts, Consumer Clarity, and Subscriptions businesses. This role is ideal for a customer-centric leader with a strong track record in account management, who excels at driving adoption, identifying new opportunities, and delivering measurable value to issuer partners through collaboration, insights, and execution excellence.
Role
• Own and grow strategic issuer relationships across Ethoca’s Alerts, Consumer Clarity, and Subscriptions businesses.
• Lead a global account management team focused on customer outcomes, performance, and retention.
• Drive issuer engagement and expansion through data-led account planning and value delivery.
• Identify and act on opportunities to deepen issuer partnerships and expand solution usage.
• Collaborate with Mastercard teams to align issuer goals with broader business objectives and integrated solutions.
• Use analytics and market insights to shape account strategies and deliver meaningful business impact.
• Act as the issuer advocate internally, informing Ethoca’s priorities and ensuring relevance and value alignment.
• Willingness and ability to travel internationally to meet with global issuer partners and stakeholders.
All About You
• Combine strategic thinking with a hands-on, “roll-up-your-sleeves” approach to execution.
• Bring a strong analytical and commercial mindset, using data to drive decisions and uncover growth potential.
• Demonstrate adaptability and resilience in a dynamic, evolving environment.
• Build and maintain trusted relationships with senior issuer stakeholders, positioning Ethoca as a long-term partner.
• Lead high-performing global teams and work cross-functionally to deliver impactful, customer-focused outcomes.
• Bring proven experience working with global clients or in multinational settings, understanding the nuances of global operations, markets, and regulatory environments.
