The Amazon Web Services Professional Services (ProServe) team is seeking a
highly skilled and versatile Engagement Manager (EM) to join our team and lead
the delivery of complex cloud solution projects. In this role you will combine
technical expertise with strong project leadership skills to drive successful
implementations of AWS-based solutions for our clients. You will bridge business
requirements with technical solutions, facilitating technical discussions and
ensuring alignment with customer outcomes. Applying AWS frameworks like
Well-Architected and Cloud Adoption Framework while demonstrating technical
credibility across diverse stakeholders, you will distill customer needs into
clear technical requirements, decompose complex problems, and make informed
trade-off decisions considering performance, scalability, security, and business
impact.
Possessing strong technology and program/project management experience, you will
validate technical solutions against business goals, recognize when additional
technical evaluation is needed, and manage technical risks. You will be expected
to achieve and maintain relevant AWS certifications, develop domain-specific
expertise, and effectively communicate technical concepts to both technical and
business audiences. As you progress, you’ll lead increasingly complex technical
projects, shape cross-organizational technical strategies, and establish best
practices in your domain. In this role you will apply your management and
leadership capabilities to successfully execute project plans, proactively
identify and manage risks, resolve issues, escalate when appropriate, and drive
projects to successful completion, while exceeding customer expectation.
The AWS Professional Services organization is a global team of experts that help
customers realize their desired business outcomes when using the AWS Cloud. We
work together with customer teams and the AWS Partner Network (APN) to execute
enterprise cloud computing initiatives. Our team provides assistance through a
collection of offerings which help customers achieve specific outcomes related
to enterprise cloud adoption. We also deliver focused guidance through our
global specialty practices, which cover a variety of solutions, technologies,
and industries.
Key job responsibilities
As an experienced technology program/project manager, you will be responsible
for:
• Leading and managing complex cloud migration and implementation projects.
• Leveraging comprehensive knowledge of AWS services, architectures, and best
practices to guide technical decisions and strategic planning.
• Bridging business requirements with technical solutions, facilitating
engineering discussions and ensuring alignment with customer business outcomes.
• Distilling customer needs into clear technical requirements and map them to
business outcomes.
• Decomposing complex technical problems into actionable, deliverable solutions.
• Contributing to technical documentation and define documentation standards.
About the team
Diverse Experiences - AWS values diverse experiences. Even if you do not meet
all of the preferred qualifications and skills listed in the job below, we
encourage candidates to apply. If your career is just starting, hasn’t followed
a traditional path, or includes alternative experiences, don’t let it stop you
from applying.
Why AWS? - Amazon Web Services (AWS) is the world’s most comprehensive and
broadly adopted cloud platform. We pioneered cloud computing and never stopped
innovating — that’s why customers from the most successful startups to Global
500 companies trust our robust suite of products and services to power their
businesses.
Inclusive Team Culture - Here at AWS, it’s in our nature to learn and be
curious. Our employee-led affinity groups foster a culture of inclusion that
empower us to be proud of our differences. Ongoing events and learning
experiences, including our Conversations on Race and Ethnicity (CORE) and
AmazeCon (diversity) conferences, inspire us to never stop embracing our
uniqueness.
Mentorship & Career Growth - We’re continuously raising our performance bar as
we strive to become Earth’s Best Employer. That’s why you’ll find endless
knowledge-sharing, mentorship and other career-advancing resources here to help
you develop into a better-rounded professional.
Work/Life Balance - We value work-life harmony. Achieving success at work should
never come at the expense of sacrifices at home, which is why we strive for
flexibility as part of our working culture. When we feel supported in the
workplace and at home, there’s nothing we can’t achieve in the cloud. Basic
Qualifications: • 5+ years of experience in cloud computing.
• Experience in project management of technical programs.
• Experience with software development life cycle (SDLC);
Waterfall/Agile/iterative methodologies.
• Experience leveraging project management and agile methodologies on enterprise
level engagements and the ability to apply them across large, complex projects.
• Bachelor's degree in Computer Science, Engineering, related field, or
equivalent experience. Preferred Qualifications: • AWS experience preferred
• Project Management Professional (PMP) and/or AWS Certified Solutions Architect
- Associate
• Strong understanding of AWS services, architectures, and best practices
• Experience applying AWS frameworks like Well-Architected and Cloud Adoption
Framework
• Proven ability to establish technical credibility with engineering teams and
senior technical decision-makers
• Managed and delivered IT and Transformation engagements for a Fortune 100
company
• Work experience in any of the industries such as Financial Services
(Banking/Insurance) Automotive, Telecommunications, Health Care & Life Sciences,
Energy, Media & Entertainment, Manufacturing.
Amazon is an equal opportunity employer and does not discriminate on the basis
of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our
customers. If you have a disability and need a workplace accommodation or
adjustment during the application and hiring process, including support for the
interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations
[https://amazon.jobs/content/en/how-we-hire/accommodations] for more
information. If the country/region you’re applying in isn’t listed, please
contact your Recruiting Partner.
The base salary for this position ranges from $126,000/year up to $210,400/year.
Salary is based on a number of factors and may vary depending on job-related
knowledge, skills, and experience. Amazon is a total compensation company.
Dependent on the position offered, equity, sign-on payments, and other forms of
compensation may be provided as part of a total compensation package, in
addition to a full range of medical, financial, and/or other benefits.
Applicants should apply via our internal or external career site.
