Black & McDonald is an integrated, multi-trade service provider that safely delivers high quality construction, facilities management, and technical solutions. We are a family-owned and family-run company that employs thousands of highly skilled and talented professionals across North America. With 100 years of diverse market experience, we are a forward-thinking organization with a strong track record of delivering operational excellence and customer-focused solutions that stand the test of time.
ABOUT THIS CAREER OPPORTUNITY
Black & McDonald’s Facilities Maintenance team is growing! If you are a committed and collaborative professional looking to contribute to a hard-working, innovative team, this opportunity is for you. We're looking for great talent to join our growing team as a Lead Building Operator.
Essentially this role will include the oversight of building activities and associated staff including the Asset and PM function of Black and McDonald’s CMMS, vendors and sub-contractors, safety compliance, project work, client relationships and any other activities deemed necessary for the role on an ad-hoc or long term basis. In addition you will ensure efficient planning, management, and development of effective controls and procedures.
Please note that this role Requires to be on-call for 247
The position also requires compliance with Black and McDonald codes of conduct, Health, Safety and Environmental policies and safe work practices along with any client specific protocol.
Work shall include but not necessarily be bound by the following:
Ensure a safe working environment and adherence to all relevant Health, Safety and Environmental Policies and Procedures
Ensure required Health, Safety and Environmental inspections are completed in a timely manner and necessary corrective actions are implemented
Regularly communicate Health, Safety and Environmental issues or concerns with B&M staff, sub-contractors and client. Ensure Toolbox Talks and other related information is clearly and effectively communicated to the team
Ensure all work areas are maintained in a clean and safe working condition
Scheduling and coordination of the on-site maintenance team to ensure an effective and efficient service provision, auditing tasks where appropriate to ensure correct completion to the desired standards
Scheduling and coordination of vendors and subcontracted personnel as appropriate to accomplish the required tasks
Administration and monitoring of the Asset and PM function of B&Ms CMMS to ensure the input and maintenance of accurate Asset information and PM activities resulting in completion of all PM activities within the scheduled timeframes and to the desired standards
Ensure Standard Operating Procedures, Planned Maintenance activities and any other relevant documentation for new and existing building equipment are accurate, updated and correctly stored as required
Oversee or review and approve all staff timesheets at the intervals required prior to submitting
Ensure the correct and legible completion at all times of any required documentation or software-based systems by all team members
Monitor financial status where applicable ensuring budget targets are met and maintained whilst ensuring costs are kept to a minimum without detriment to the service provided
Review team performance and monitor individuals to ensure compliance with relevant client and B&Ms policies and procedures. Carry out counselling and disciplinary action as appropriate following full consultation with the Operations Manager and HR department
Respond to demand and emergency issues promptly, utilizing the computerized building automation system or manual systems where appropriate
Maintain daily a detailed Supervisor Logbook and retain completed logbooks in accordance with the appropriate requirements for future reference
Liaise with client and tenants on a regular basis and in accordance with client protocol to ensure adequate feedback and client satisfaction of the service provision provided. Inform the Operations Manager immediately of any issues raised
Obtain suitable quotations where appropriate whilst striving to achieve the best possible costs for service work, repairs, installation work, materials, etc. in accordance with B&Ms procurement requirements, provide full justification and present to the Operations Manager for final review and approval
Configuration of plant and systems to allow maintenance work to be completed as required
Start up and shut down major building equipment such as chillers, pumps, cooling towers, etc
Conduct routine property and site inspections and perform maintenance as required.
Complete preventive/demand maintenance tasks (chemical treatment maintenance, filter changes, belt replacement, lubrications, cleaning of utility rooms, maintenance of fire prevention systems, testing and inspecting equipment).
Inspect, operate, maintain and repair boilers, chillers, HVAC equipment, pumps, generators, uninterruptible power supplies, life safety system, etc.
Monitor electrical power distribution system, building automation system, and respond to alarms expeditiously and methodically.
Perform minor repairs: replace washers/faucets; clear sinks toilets and drains; replace pumps/motors; reset breakers, etc.
Ensure maximum energy efficiency, inspect/operate/maintain and repair mechanical/electrical systems and equipment (including boilers, chillers, HVAC equipment, pumps, generators, life safety system, etc.).
Ensure all equipment are operated in a safe and efficient manner and in compliance with all applicable government codes and regulations.
COMPETENCY REQUIREMENTS
Experienced leading and coordinating a team
Maintains a professional demeanor at all times with fellow employees, vendors, sub-contractors and clients
Ability to cope under pressure and maintain focus, dealing effectively with setbacks whilst remaining positive
Portrays a positive image and motivates the team at all times to ensure continued success
Embraces change and always willing to adopt new practices, encourages innovation amongst the team
Holds self and others accountable
Ability to approach problems logically, under pressure and seek innovative solutions
Communicates effectively (verbally, written and electronically) at all levels within an organization and with external parties including enforcing authorities
Understands the needs and perspectives of both internal and external customers
Promotes teamwork and collaboration
Values and respects others, encourages and supports diversity
Ability to work independently with limited supervision
EDUCATION REQUIREMENTS
Building Environment System certificate or a trade license (BES 1 and/or 2).
WORK EXPERIENCE REQUIREMENTS
10 years of extensive Building Operator or Building Maintenance experience
Extensive knowledge and experience with Building Automation Systems
Research Laboratory experience is an asset
SKILLS, ABILITIES, AND OTHER REQUIREMENTS
Due to many mandatory vaccination requirements at client projects / facilities, in order to provide substantial employment by ensuring compliance with our client’s mandates, the successful candidate will be required to validate full vaccination prior to hire.
Excellent trouble shooting and interpersonal skills, combined with the ability to read blue prints and follow verbal and written instructions
Bending and lifting required; lifting under 30 kgs
Basic computer skills required
Must be able to work in confined spaces
Valid driver’s license is required
Must obtain security clearance
Requires to be on-call for 247
Black & McDonald welcomes and encourages applications from persons with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.