The Good Earth is an award-winning winery, restaurant, and event setting
overlooking endless rows of vines and gardens bursting with life. Producing a
variety of red, white, rosé, and sparkling wines that have received both
national and international accolades, and an eatery focusing on farm fresh,
seasonal cuisine, the Good Earth has a rustic elegance that is both spectacular
and provides the warmth of home. The Good Earth is part of Carmens Group; an
entertainment and hospitality company committed to creating extraordinary
experiences to our clients and guests.
YOUR OPPORTUNITIES WILL INCLUDE:
- Actively pursue and acquire new event bookings utilizing effective sales
techniques
- Provide innovative ideas and input for increasing sales numbers, bookings and
inquiries
- Use superb customer service, communication and negotiation skills to
establish new client and vendor relationships as well as nurturing existing
ones
- Conduct in person and virtual wedding, social and corporate
sales appointments with inquiring and existing clients
- Conduct sales calls and venue tours, being the first point of contact for
prospective and returning clients
- Conduct details appointments with clients for their upcoming events, creating
accurate BEOs and maintaining superb communication throughout the planning
process with our clients and internal team members
- Respond to customer inquiries, needs and concerns in a friendly, personal and
efficient manner
- Create event contracts and collect deposits
- Staying up to date with current hospitality and event industry trends
- Attend and conduct scheduled team meetings to guarantee successful execution
of events
- Be a part of execution of events as required
WHAT YOU BRING:
- 3 - 5 years of special event, hospitality or travel and tourism related
experience
- 2 - 3 years of leadership experience
- Post Secondary education, in Business Administration, Hospitality or related
field
- A sales or marketing Degree from a recognized University is considered an
asset
- Canadian Professional Sales Association (CPSA) or Wedding Planner Institute
of Canada (WPIC) certification is considered an asset
- High level of attention to detail and strong organizational skills
- Superior verbal and written communication skills
- A team-oriented approach to work with strong abilities to provide and receive
professional feedback for collective growth
- Customer service mindset as well as a high level of ethics and integrity
- Flexible work schedule, including evenings and weekends, to address client
needs
WHAT CAN WE OFFER?
- Fun and Dynamic Team - we are Great Place to Work Certified!
- Competitive salary & incentive package
- Pay on demand
- Team recognition, years of service rewards
- Hotel discounts worldwide
- Restaurant discounts
- Group RRSP program
- Wellbeing programs
- Participation in team social events
- Opportunities for growth and a chance to play a role in our vision to
continue being innovators and industry champions within the Hamilton and
surrounding hospitality community
Carmens Group is an entertainment and hospitality company committed to creating
extraordinary memories for our guests and clients. Driven by our passion,
creativity, innovative thinking, and world class service, we have remained
industry champions for over 40 years. We are committed to enriching the lives of
our guests through providing one of a kind experiences at each of our venues
including Carmens Event Centre, The C Hotel, The Lakeview, fig&lemon Catering,
The Hamilton Convention Centre, The Arlington Hotel & River's Edge, and The Good
Earth Food & Wine. We are devoted to bringing excitement to Hamilton and
Southern Ontario, and to enhancing the image of our local communities with every
strategic initiative we pursue.
Carmens Group makes certain there is an equal employment opportunity for all
employees and applicants for employment. Carmens Group will strive to provide
accommodation to persons with disabilities in the recruitment process upon
request. If you are selected for an interview and you require accommodation due
to a disability during the recruitment process, please notify People & Culture
upon scheduling your interview.
