Veterinary Assistant, Receptionist Location: Barrie, ON O'Sullivan Animal Hospital, located in Barrie, ON., is currently welcoming a dependable and caring Veterinary Assistant, Receptionist to join our team! This dual role is a flexible opportunity for an organized, motivated, and empathetic individual to join us in a very important support role for the entire hospital. Assist veterinary staff with various tasks and treatments Create a warm and welcoming environment for our patient and pet parents Create a positive, low-stress atmosphere for our clients and patients General housekeeping duties; cleanliness of reception area, pet holding areas, and common areas Compassion and a nurturing attitude Willingness to learn more regarding; pet nutrition, veterinary services, updated medical office procedures and assisting the veterinary staff with various tasks and treatments Ability to remain calm in stressful situations and adapt to changing situations Take initiative and work independently Excellent customer service skills; a real aptitude for putting pets and pet parents at ease and creating a welcoming environment Ability to answer a multiline phone system and track and book appointments effectively Placing outbound calls to pet parents for follow-up and future appointment bookings Respond to and manage email correspondence; clients, referring veterinarians & internal office messages Scheduling appointments Admitting and discharging pet patients What VCA Canada Offers Join our team and you will make a huge difference in the lives of pets and their families! With an extensive network of hospitals across Canada, each location offers a diverse experience, a local community feel, and a caring culture you can thrive in: We have the right fit for you! A caring culture of Wellness and Appreciation! Competitive wages and benefits! Opportunity to apply for a Veterinary Technician/Technologist scholarship (annual process) RRSP Group Employer match program! Annual uniform allowance Exceptional career development: there is room to grow here! Referral Bonus Rewards Opportunities to give back in your community through VCA charities Generous personal pet care discounts And extra perks like shopping discounts and cool wellness apps! Email: careers.canada@vca.com for further information or click Apply Now! VCA Canada is committed to providing an inclusive and diverse workplace and is an equal opportunity employer. If you require any assistance, please let us know. If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. A leader in veterinary care, VCA Animal Hospitals is committed to taking care of the future of veterinary medicine. We are a family of hometown animal hospitals determined to positively impact pets, people and our communities. From primary care to emergency, urgent and specialty care, VCA delivers world-class medicine and hometown care to more than four million pets each year. We invest in cutting-edge tools, training and technology that enable Associates across our national network of hospitals to lead the industry today and into tomorrow. Among our talented 35,000 Associates are nearly 7,000 veterinarians – including 500 who are board-certified specialists – nearly 4,000 credentialed technicians and over 10,000 veterinary assistants – all dedicated to giving pets the very best in medical care. The future of veterinary medicine is in our hands. Join us.