Who We Are For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here. Mission Statement The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world. Job Description: Position Purpose Summary: The IT Field Specialist supports and manages IT infrastructure and end-user systems across The Salvation Army (TSA) locations in Winnipeg, ensuring availability, performance, and security. The role involves hands-on technical support, system upgrades, and collaboration with stakeholders to align IT solutions with organizational goals. This role is a critical part of the MIT team, which is focused on empowering TSA by saving frontline teams time and enhancing the quality of service through smart, reliable technology. Key Accountabilities: Provide direction and oversight to all IT (Information Technology) operations, network security and Communications systems for multiple TSA locations in Winnipeg area Support the technology operations and the implementation of new IT systems, network, and policies in accordance with The Salvation Army standards Inspect and identify the use of technological equipment and software to ensure functionality and efficiency. This includes determining an appropriate course of action from initial hardware assessment to recommending the need for upgrades, configurations, repairs, or purchase of new systems/equipment when appropriate Manage and support all network connected systems for the multiple sites (that may include all Security and Door Controls) Respond and resolve requests related to technical or non-technical issues on a timely manner, adhering to TSA incident management process and policies Provide training on information technologies, including but not limited to Office 365, mobile devices, and other technical equipment. Education, Qualifications, and Experience: Completion of a diploma or university degree in computer science, engineering or relevant field Minimum five (5) years of experience in implementation and support of IT systems Must possess a valid driver’s license, vehicle and have a clean driving record The ability and willingness to drive to the sites in the Winnipeg Sound understanding of computer systems (hardware/software), networks etc. Strong sense of integrity with professional ethics Able to proactively recognize potential risks and issue Compensation: The target hiring range for this position is $58,330.17 to $72,912.71 with a maximum of $87,495.25. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role. The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you. Our employees are motivated by the fulfillment and meaning they experience as they serve people in need across Canada and Bermuda. Whether at the front-lines or in a support role, as part of our team you’ll work alongside a diverse and skilled group of purpose-driven professionals, empowered to provide exceptional service. We deeply value the relationships we build in the workplace, as well as the opportunities given to us such as the potential to experience flexibility at work, receive health and dental benefits, paid vacation and sick time, RRSP’s, as well as to expand our skills and advance our careers as together we build a culture of continuous learning and growth. If you're looking for a career that allows you to find meaning, make an impact, and one that challenges you to grow and become the best version of yourself, join our dynamic team. There is a place for everyone to belong at The Salvation Army.
