Job Type: Full-Time
Salary Range: $60,062-$75,077
We Provide
- Full benefits package for full-time employees
- Retirement savings plan
- Exciting, supportive and fun work environment
- Family and friends discounts on travel, tech, food, beverage, and fitness
- Development and training opportunities
The Position
Administers, coordinates, repairs and maintains electronic equipment and
software used for surveillance purposes. Serves as the technical expert for the
Company on surveillance equipment, software and technologies for the protection
of Company assets, staff and guests, while ensuring compliance with regulatory
requirements. If you have a background as a security systems technician, this
role may be a great for your skills and experience.
Key Responsibilities
- Administers, coordinates and maintains all Closed Circuit Television (CCTV)
equipment including cameras, Network switches, Digital Video Recorders
(DVRs), computers and other hardware associated with the CCTV system.
- Administers, coordinates and maintains access control equipment including
keypads, card readers, controllers, computers and other hardware associated
with the access control system.
- Manages sub-contracted repairs and installations of systems and ensures value
is obtained from sub-contractors.
- Configures CCTV software and customizes applications for efficient operation
by Surveillance staff.
- Configures the access control system hardware and software and customizes
software applications to fit the casino needs.
- Ensures the CCTV system and access control systems conform with BCLC
requirements.
- Troubleshoots hardware and software issues pertaining to the surveillance
network and provides resolutions.
- Trains Surveillance Team Members and other parties in the operation of CCTV
and access control equipment.
- Adept in ensuring preventative maintenance is performed as prescribed and on
time.
- Stays up-to-date with advancements in security technology, regulations, and
industry best practices. Continuously improving technical skills through
training and certifications
- Maintains an in depth, current knowledge of BCLC Standards, policies and
procedures pertaining to the CCTV and access control systems.
- Evaluates new hardware and software to meet Company requirements.
- Consults with management and recommends security and surveillance products
and technologies.
- Performs backup of electronic configuration files and software associated
with the CCTV and access control systems.
- Performs other duties as required.
- Performance of high-level root cause analysis for service interruptions.
- Liaises with end users, vendors and technical teams on troubleshooting and
issue resolution activities.
What You Bring
- Post secondary education in Information Technology or related field or
equivalent experience.
- 5 years' experience with Closed Circuit Television (CCTV) and other security
systems such as access control, IP CCTV camera, and Digital Video Recorders
(DVRs).
- Avigilon, Honeywell, Synectics VMS certifications an asset.
- Alarm and Security Technician Certification an asset.
- Scissor lift certification.
- Ability to obtain and maintain a GPEB Gaming license.
- Vendor Certification in low-voltage systems.
- Proper hand and power tool operations and safety.
- Working knowledge of Lan/Wan Networking, user/group setup and LAN security
setup.
- Working knowledge of PC hardware, peripherals, installations and repairs.
- Working knowledge of TCP/IP Internetworking, routing and switch management.
- Working knowledge of Windows 7/10/11/XP, Microsoft Office /2010/2016/2019.
- Ability to work independently with minimal supervision and to take
initiative.
- Proven ability to learn on the job and to stay current with new technology.
- Ability to manage multiple projects and meet deadlines.
- Strong interpersonal and customer service skills.
- Excellent communication skills, both written and verbal, in user-friendly
language.
- Strong analytical and problem-solving skills.
- Physical ability to inspect and repair equipment on location.
- A valid BC driver license and clean abstract.
- Ability to work at heights.
- Manual dexterity to inspect and repair equipment.
- Physical inspection of equipment on location which may include climbing
ladders.
- Ability to Lift or move up to 20kgs.
- Some overtime work to permit resolution of time sensitive requirements.
- Travel required – driving to sites in GVRD and occasional plane travel.
Who We Are
Gateway Casinos & Entertainment Limited (“Gateway”) is one of the largest and
most diversified gaming and entertainment companies in Canada with 31 gaming
properties in British Columbia, Ontario and Alberta. Across its entire
portfolio, Gateway currently employs approximately 7,200 people and features
approximately 391 table games (including 31 poker tables), 14,288 slots, 81 food
and beverage outlets and 564 hotel rooms.
Gateway has been in the business of gaming and entertainment in Canada for more
than thirty years and continues to evolve and expand its renowned offerings,
including developing casino and restaurant brands. The Gateway to Your Future
starts with us.
Gateway celebrates and empowers our team members, who make it all possible. A
career at Gateway means working with great people, being recognized for your
unique contribution and career advancement opportunities across our 31
locations. Our employees thrive with ongoing training and leadership programs
while working in a dynamic and fun environment. See for yourself what it’s like
to be on a team that values your vision, skill and energy.
