Realstar is a fully integrated management firm providing a full range of investment and property management services for the last 50 years. It is one of Canada’s largest multi-residential asset managers on behalf of institutional and private investors. It manages over 22,000 rental apartments in six provinces with an asset value of more than $5 billion. Realstar is headquartered in Toronto, and is part of Realstar Group which has over $9 billion of multi-family, hospitality and alternative real estate assets under management, primarily in Canada and the UK. www.realstar.ca/ www.realstargroup.com/
What Realstar offers
Competitive salary
Group health benefits package
Annual performance based bonus
Recognition awards celebrating years of service
Ongoing opportunities for training, growth, and career advancement
Responsibilities:
Customer Service
Greet and interact with residents and prospects in a friendly and professional manner
Promote a welcoming atmosphere
Demonstrate excellent customer service and a "can-do" attitude
Attend to resident concerns and service requests within 24 hours
Follow up with residents to ensure a high level of customer satisfaction
Handle office administrative tasks, such as processing online applications, creating notices, managing lease renewals, and other duties related to support daily operations
Organize, promote and execute resident events (i.e. holiday parties and summer barbeques)
Leasing & Administration
Schedule property showings with prospects
Process leasing applications including completion of background and credit checks
Ensure rents are collected and deposited on a timely basis
Negotiate lease renewals in conjunction with established targets
Utilize Yardi to record transactions and run various operating reports
Conduct market surveys and analyze how the property compares to the current market
Recommend leasing rates and in-suite turnover work to the District Manager
Actively promote various referral programs to existing residents and prospects
Qualifications
Background in residential property management or related business experience (leasing apartments, selling condominiums and office administration)
Excellent written and verbal communication and interpersonal skills
Good working knowledge and ability to use computer software, Microsoft Word, Excel, Yardi and RentCafe
Display a professional/presentable appearance
Bilingualism English and French (applicable to Quebec only)
QC
Please submit your resume to pmcareers@realstar.ca
We thank all those who apply, but only those selected for an interview will be contacted.
Realstar is committed to reflecting the diverse communities we serve. We encourage applications from our diverse communities, including Indigenous Peoples, persons with disabilities, women, visible minorities, LGBTQ+ persons and those who are able to speak fluently in a language(s) other than English.
Realstar supports equal opportunity initiatives. Accommodation will be provided in all stages of the hiring process. Contact us for any accommodation requests, and we will work with you to meet your needs.
