The Alma Mater Society (AMS) is the University of British Columbia’s (UBC) student society, and works to improve the academic, social and personal lives of the 56,000 UBC students at its Vancouver campus. The AMS also runs nine food and beverage outlets, a catering and conference operation, and the AMS Student Nest, providing on-campus employment opportunities and generating revenue that goes directly back into supporting the students at UBC.
Position title: Event Lead
Department: Catering & Conferences
Reports to: Catering & Conferences Operations Manager
Supervises: Catering and Conference Associates and Drivers
Employee status: Hourly, Full-time
Hours per week: up to 37.5
Compensation: $22.00 to $24.00 per hour, plus opportunity to earn gratuities
Position Purpose
The Catering & Conferences Event Lead is responsible for the successful execution of AMS Catering & Conferences (C&C) operations through the planning, coordination and delivery of C&C events, including the supervision of C&C Associates and Drivers. While the majority of catered events are off-site deliveries and the majority of conference services are in-house, this role requires a self-motivated individual with excellent leadership and organizational skills to ensure timely and professional catering service to our internal and external clients. The ideal candidate has superior customer service, time management skills, and is a team player with good communication skills yet can work well independently.
Duties and Responsibilities
Provides excellent customer service through liaising with clients to ensure order verification and professional and courteous service
Responsible for the execution of catering/banquet functions and assists management team with the execution of larger events
Supervises and directs C&C Associates and Drivers in the planning and execution of catering and conference onsite and offsite events
Assists the C&C management team in human resources related tasks such as, but not limited to, training, and scheduling of C&C staff
Liaises and co-ordinates with AMS sales team to ensure a seamless guest experience
Plans and prepares next day’s events and ensures cleanliness of relevant areas, including set-up and tear-down of rooms according to client specifications which includes, but is not limited to, moving tables, chairs, stage, setting A/V equipment, buffet tables, etc.
Adheres to all AMS policies and procedures, as well as other regulatory entities such as FoodSafe, Liquor and Cannabis Regulatory Branch, Worksafe BC, etc.
Ensures the professional assembly and presentation of all food & beverage items during events
Prepares, loads and safely stores Food & Beverage items, equipment and supplies in the AMS catering vehicle(s)
Actively promotes Catering and Conference events
Ability to work flexible hours (daytime, evenings, weekends and holidays) and on call
Works with the AMS mission statement and values to operate a successful department
Other duties as required
Qualifications and Experience
A minimum 2 years food and beverage supervisory roles is a requirement.
Ability to lift up to 22 kg (48.5 lbs)
Ability to stand for 100% of shift
Ability to work flexible hours including evenings and late nights
Ability to carry 3 plates and a tray
Valid BC driver’s license with a clean driver’s abstract
Food Safe level 1 certification or higher
Serving- It- Right certification
Self-motivated with demonstrated superior skills in customer service and organization
Strong leadership, organizational, problem-solving and time-management skills
Detail oriented, ability to perform tasks in a timely manner and follow instructions
Language: Required to speak, read and write English, with fluency in other languages being an asset
Experience with MS Office Suite an asset
To Apply:
Please submit your resume and cover letter.
At the AMS, we believe that a diverse workforce enriches our organization and we value individual life experiences, knowledge and self-expression that different people bring. We actively seek to create an environment where all employees, regardless of their background, race, ethnicity, gender, age, sexual orientation, disability, or any other characteristics, feel valued, respected, and empowered to contribute their best.
We warmly welcome and encourage individuals from any underrepresented group to apply for this position. We are dedicated to maintaining fair and inclusive practices in our hiring, promotion, and professional development processes to create the necessary conditions for a rewarding career.
Due to the large volume of resumes we receive at the AMS, we are only able to contact those we are interested in interviewing and cannot reply to email/phone/walk-in inquiries regarding application status.
