Novacom Building Partners is a Vancouver-based commercial general contractor specializing in tenant improvements ($1M–$35M) and base building projects ($5M–$20M). We're hiring a Warranty & Service Manager to lead post-construction support, manage minor service work, and provide occasional site coverage. This is a newly created, hands-on role that requires strong technical ability, client service skills, and a high level of flexibility for varied hours.
Responsibilities
Work on projects throughout the Vancouver + the Lower Mainland
Manage and resolve warranty and deficiency items for completed projects
Perform light repairs (carpentry, drywall, patching) and coordinate trades
Execute small service projects for returning clients
Provide site coverage for Superintendents during absences
Respond to urgent or emergency site issues, sometimes after hours
Maintain accurate records in Procore and generate reports
Ensure client satisfaction through timely, professional service
Share insights with project teams to help improve quality and reduce repeat issues
Qualifications
5+ years of experience in commercial construction (Site Super, Foreman, or Technician role)
Finishing Superintendent Experience would also be an asset.
Strong hands-on skills and ability to self-perform basic construction tasks
Excellent communication and problem-solving abilities
Experience with Procore or other construction/project management software
Highly flexible schedule, including availability for evening and weekend work when needed
Valid Class 5 Driver’s License and clean abstract
Benefits
Competitive salary based on experience - $90,000 - $115,000
Company vehicle or vehicle allowance
Comprehensive benefits package
Career growth in a values-driven company
Positive, team-oriented work culture