ADP is hiring a Business Process Manager (GlobalView Subject Matter Expert -
Mexico).
In this position you will be a member of ADP's GlobalView® North America Project
Management Office organization, an organization that drives strategic business
transformation ensuring removal of organizational pains and innovation that
drive market competitiveness and shapes the future of payroll in our region.
RESPONSIBILITIES:
- Leverage in-depth county specific knowledge of payroll regulations,
compliance requirements, and cultural nuances to ensure successful project
delivery and alignment with local market practices
- Builds continuous knowledge of ADP GlobalView that instills confidence in our
internal clients.
- Provide consultative advice and guidance on PMO projects and to our partners
as a subject matter expert.
- Continually maintains and upgrades knowledge and skill base through a wide
variety of available resources to ensure familiarity.
- Learns future products and new tools as they are deployed.
- Proactively seeks ways to provide a better client experience (internal and
external), recommending enhancements to products and processes.
- Participates in ongoing departmental improvement initiatives.
- Engages with other Business Units to find efficiencies and streamline /
standardize business processes and develop best practices.
- Creates requirements for new automation processes, in partnership with
development teams.
- Creates business cases for new initiatives.
- Partners with Service leaders and teams on ongoing enhancement needs for
existing solutions.
- Develops and execute testing plans for new solutions.
- Maps existing as-is and to-be processes.
- Plans and execute business readiness and change management for new solutions
and processes.
- Performs testing of enhancements.
- Works with global teams on prioritization and removal of roadblock to meet
delivery dates.
- Ensures the delivery of technical automation that will meet the needs of our
business partners.
- Performs other related duties as assigned.
QUALIFICATIONS REQUIRED:
- Bachelor's degree or equivalent experience and education
- At least 3 years of experience with ADP GlobalView North America payroll
processing required
- Solid knowledge in Microsoft Windows Applications: Excel, PowerPoint, Word,
Sharepoint
- Expertise in Payroll Processes, GlobalView SAP, RET and BPMS.
- Bi-lingual – English / Spanish required
Qualifications
PREFERRED QUALIFICATIONS: Preference will be given to candidates who have the
following:
- Ability to lead teams in prioritization and time management skills.
- Ability to meet timelines and deliverables.
- Strong relationship management and communication skills, both written and
verbal
- Self-starter, sense of urgency and works well under pressure.
- Strong attention to detail.
- Payroll certification is an asset.
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