Astellas Canada – Associate Director, Global Medical Channels Enablement
At Astellas, we strive to become a cutting-edge, value-driven life science
innovator. This means working at the forefront of healthcare change to turn
innovative science into VALUE for patients.
What sets us apart is our focus on patients, our pioneering innovation, our
collaborative culture, and the passion of our talented people.
Making a positive impact on patients’ lives is the purpose behind everything we
do. At Astellas, we are relentless in our pursuit of scientific progress and in
tackling unmet medical needs, demonstrated by our legacy in oncology, overactive
bladder and transplant and our impressive pipeline in women's health, blindness
and regeneration, genetic regulation, immuno-oncology, mitochondria and targeted
protein degradation.
About Us
We are a global pharmaceutical company headquartered in Japan, with a team of
more than 14,000 managing operations in approximately 70 countries around the
world. We are in the Top 30 global biopharma company based on global revenues
and are predicted to be one of the Top 10 Cancer Drug Makers of 2024 by Fierce
Pharma.
In Canada, we are growing to meet the exciting opportunities realized by our
legacy brands and rich pipeline of innovative treatments.
We are looking for candidates who will thrive in our entrepreneurial and
empowering environment where talent and leadership flourish. Do your values
align with our Astellas Way - patient focus, ownership, results, openness, and
integrity? Then we would love to hear from you.
From the first day in role, everyone at Astellas has a responsibility for
creating a brighter future for patients around the world. We nurture exceptional
relationships with our employees to allow them to thrive, foster innovation, and
deliver exceptional business results. We work to create a culture where our
people feel empowered to pursue brave ideas and ambitious outcomes, to have the
confidence to be accountable for a higher standard of performance and embody a
competitive and solutions-oriented mindset.
Our expertise, science and technology make us a pharma company. Our open and
diverse culture is what makes us uniquely Astellas.
Astellas Pharma Canada (APCA) is currently searching for a Lead, Global Medical
Channels Enablement.
Description:
As the Lead, Global Medical Channels Enablement, you will provide the single
voice representing non-personal medical channel (e.g. websites, social media)
requirements worldwide and must be an expert both within the medical affairs
(MA) function as well as across the various technology platforms to ensure that
the non-personal medical channels available to Astellas customers are fit for
purpose to meet local business needs. Your primary focus will be to drive
continuous improvement that enables MA to deliver best-in-class external
engagements and to ensure an integrated approach to drive high impact solutions
with effective deployment of changes. You must understand industry best
practices as well as emerging technology while applying local regulatory
requirements to create a scalable and sustainable global framework that delivers
quality and value to both internal and external stakeholders.
Essential Job Duties:
Platform & Governance Development
- Possess and maintain subject matter expertise across medical affairs
non-promotional nature and functional areas, technology platforms, and
underlying data structure leveraged by MA personnel in order to effectively
distill various local business needs into sustainable and scalable global
solutions as the business process owner (BPO) for non-personal medical
channels, including but not limited to websites and social media
- Identify, define and prioritize user requirements for and continuously
improve upon suite of global medical channel processes and corresponding
technology platforms and integrations required to drive data-driven, targeted
scientific exchange based on customer preferences (e.g. SOPs, Master Data
Management [MDM], Data Visualization/Dashboards, etc.)
Leadership
- Establish and maintain high-quality standards to ensure consistent, compliant
worldwide implementation of new non-personal medical channels to meet local
brand team demands as they arise
- Co-lead cross-functional value team alongside Customer Engagement Excellence
and DigitalX counterparts to develop enterprise engagement solutions beyond
Medical Affairs as applicable
Change Management
- Contribute to and/or lead development of enduring materials and programs
(e.g. live sessions, LMS modules, work aids, etc.) in collaboration with
Training teams to optimize end user onboarding and adoption of new and
existing medical processes and platforms
Cross-functional Collaboration
- Partner with relevant Medical Affairs and other cross-functional stakeholders
(e.g. DigitalX, Commercial, Pharmacovigilance, Legal, Ethics & Compliance,
Data Privacy, Regulatory Affairs, Quality Assurance, etc.) to align on
deliverables impacting their respective areas
Qualifications
Required Qualifications:
- Bachelor’s Degree in Health-Related Sciences or Business/Management
- Minimum of 7 years in healthcare industry with at least 5 years in Medical
Affairs
- Excellent understanding of non-personal medical channel platforms (e.g. Adobe
Experience Manager, Vault MedComms, etc.), dashboards, analytics, and
underlying data structures
- Excellent understanding of legal/regulatory/compliance requirements and
guidelines with respect to non-personal medical channel engagement in the
pharmaceutical industry
- Ability to recognize and anticipate problems and create and manage complex
projects
- Ability to negotiate with multiple stakeholders simultaneously and work
within ambiguity
- Excellent written and oral communications skills
- Breath of diverse leadership experiences and capabilities, including the
ability to influence and collaborate with peers, oversee and guide the work
of other colleagues to achieve meaningful outcomes and deliver impactful
value
- Flexibility to travel 20% of the time, including potentially international
travel
Preferred Qualifications:
- Master’s Degree in Health-Related Sciences, Computer Science, or Business
Administration (e.g. MD, PharmD, PhD in Health-Related Sciences or MBA)
- Personnel management and/or group/team leader experience
- Experience in working in cross-functional agile teams
- Experience working in a global setting
- Business Process Owner/System Owner experience
- Website and/or social media development experience
Working Environment
- At Astellas we recognize the importance of work/life balance, and we are
proud to offer a hybrid working solution allowing time to connect with
colleagues at the office with the flexibility to also work from home. We
believe this will optimize the most productive work environment for all
employees to succeed and deliver. Hybrid work from certain locations may be
permitted in accordance with Astellas’ Responsible Flexibility Guidelines.
Additional Information
Astellas Pharma Canada welcomes and encourages applications from people with
disabilities. Accommodations are available on request for candidates taking part
in all aspects of the hiring process.
Astellas Pharma Canada requires full Vaccination against COVID-19 as a condition
of employment. Reasonable accommodation to this policy may be granted for a
valid accommodation request under human rights legislation.
No telephone inquiries, in-person applications, or agencies please. While we
appreciate all applications, only candidates under consideration will be
contacted.
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