Life Benefit Solutions, a division of People Corporation, is a trusted Group Insurance & Retirement Broker proudly serving Indigenous employers across Canada. We specialize in designing benefit programs that thoughtfully integrate Non-Insured Health Benefits (NIHB), supporting equity between Status and non-Status employees. Our mission is to deliver customized, community-conscious solutions that meet the unique needs of Indigenous and non-Indigenous employees alike. We are looking for an Account Service Representative to join our dynamic team of high-achieving professionals dedicated to delivering an exceptional client experience. This is a full-time, hybrid position based in Winnipeg, MB, with some flexibility for remote work. We strongly encourage First Nations and Indigenous applicants to self-declare in your cover letter. The Account Service Representative will: · Managing an assigned block of clients, delivering consistent and proactive service · Hosting employee meetings and training sessions for plan administrators (in-person and virtual) · Educating plan members and administrators about their group insurance and retirement benefits · Responding to client inquiries via email, phone, or meetings with professionalism and care · Acting as a liaison between clients, insurance carriers, and internal teams · Building strong, trusting relationships with new and existing clients · Collecting and processing documentation accurately and on time · Identifying and implementing solutions to maintain a high standard of service · Ensuring service standards are met and tracked regularly · Traveling to client sites, including multi-day overnight trips (driver’s license and reliable, late-model vehicle required) · Supporting additional tasks and projects as needed To be successful as a Account Service Representative with Life Benefit Solutions, you will need: · Experience in group insurance, pension/retirement, or a related field (preferred, not required) · A passion for delivering excellent client service · Strong relationship-building skills and a genuine interest in community engagement · Excellent communication skills, both written and verbal · High attention to detail and strong organizational skills · Ability to multitask, prioritize, and meet deadlines in a fast-paced environment · Effective problem-solving and decision-making capabilities · A self-starter attitude with the ability to work independently and as part of a team · Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint) What’s in It for You: An opportunity to make a real impact in Indigenous communities across Canada Involvement in meaningful work supporting Truth and Reconciliation efforts Ongoing learning and collaboration with a supportive and experienced team Competitive compensation Comprehensive employee benefits and retirement programs A fun, flexible, and productive work environment At Life Benefit Solutions and People Corporation, we are committed to fostering a respectful, inclusive, and accessible environment where all employees and clients feel supported and valued. We are proud to build a workforce that reflects the diversity of the communities we serve and to create an environment where everyone has the opportunity to thrive. Providing an inclusive, accessible environment, where all employees and clients feel valued, respected and supported is something we're committed to. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential. If you require an accommodation or an alternative format of any posting please reach out to careers@peoplecorporation.com. We know that it's the vast expertise and commitment of our teams in People Corporation and our Partner Firms that have put us where we are today. We value our employees and provide competitive salaries, a comprehensive group benefits plan, and a generous retirement savings plan. And we're in it for the long haul - once you join us, we want you to thrive. If you want to make a difference in the lives of customers, if you take pride in a job well done, and if you like to have fun, talk to us. To learn more about our Partner Firms, please click on the link below. https://www.peoplecorporation.com/en-ca/about-us/our-partner-firms Submit your information for future opportunities. Providing an inclusive, accessible environment, where all employees and clients feel valued, respected and supported is something we're committed to. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential. If you require an accommodation or an alternative format of any posting please reach out to careers@peoplecorporation.com. For more information on Accessibility at People Corporation, visit our link https://www.peoplecorporation.com/en-ca/accessibility-statement.
