Join a Challenger
Being a traditional bank just isn’t our thing, so we challenge ourselves to get
creative in providing innovative banking solutions for Canadians.
How do we get there? With a talented team of inquisitive and agile challengers
that break through the status quo. So, if you’re passionate about redefining the
future of banking—while having fun—this could be your next big opportunity.
Our company continues to grow, and today we serve more than 670,000 people
across Canada through Equitable Bank, Canada's Challenger Bank™, and have been
around for more than 50 years. Equitable Bank's wholly-owned subsidiary,
Concentra Bank, supports credit unions across Canada that serve more than six
million members. Together we have over $125 billion in combined assets under
management and administration, with a clear mandate to drive change in Canadian
banking to enrich people's lives. Our customers have named our EQ Bank digital
platform (eqbank.ca [https://www.eqbank.ca/]) one of the top banks in Canada on
the Forbes World's Best Banks list since 2021.
The Work
As part of a growing and dynamic Commercial Portfolio Management team, the
Senior Commercial Account Manager is responsible for the day-to-day management
of an assigned group of lending partners and associated portfolio of mortgages,
from funding through maturity. The Senior Account Manager’s portfolio will be
comprised of complex construction, renovation, and portfolio mortgages secured
by all asset classes and ranging in size from $5.0 million to $50.0 million.
Participation in syndicated transactions of $150.0 million or more can also be
expected. The Senior Account Manager will deliver superior customer service by
understanding, and responding to, the needs of the client by way of underwriting
renewals, assumptions, refinances, loan modifications, etc. in an effort to meet
annual retention targets. Work product must adhere to established policies and
underwriting standards and meet compliance and control requirements.
The Senior Account Manager must ensure that risk associated with their portfolio
is comprehensively controlled and within the Bank’s risk appetite and that loans
remain in compliance with lending parameters by way of completion of annual
reviews. Additional credit-related and administrative duties are also required
such as subsequent advances, reporting and pipeline management, as well as
networking with external business partners along with various staff within the
Commercial department & other internal departments.
The Senior Account Manager will be viewed as a subject matter expert and will be
looked upon to provide training and mentorship to junior members of the team,
especially as it relates to the nuances associated with construction lending.
The Senior Account Manager will also be expected to play an important role in
the advancement of high priority projects within the department and
organization.
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The core parts of your role would be to:
- On a daily basis, the incumbent will strive to provide superior customer
service by way of managing complex commercial mortgage facilities. Critical
success factors include completion of renewals, refinances, assumptions,
annual reviews and ad-hoc requests quickly, efficiently, and accurately,
often with limited and/or incomplete information. The incumbent must be able
to manage multiple competing priorities in order to achieve aggressive
timelines (30%)
- On a daily basis, the incumbent is responsible for ensuring that credit risk
associated with their portfolio of mortgages is controlled and within
approved guidelines. Credit documentation shall be thoroughly assessed in
accordance with established policies and underwriting procedures, with
recommendations submitted in compliance with the Bank’s delegated authority
limits (30%)
- On a daily basis, the incumbent will leverage extensive industry knowledge
and expertise in order to provide significant levels of support and guidance
to junior members of the team. (20%)
- On a daily basis, the incumbent will communicate with internal contacts
(management, originations, funders, coordinators, etc.) to ensure all
transactions and ad-hoc requests are meeting prescribed deadlines in a timely
and efficient manner (10%).
- On a weekly, monthly, and/or quarterly basis, the incumbent will be
responsible for the preparation of specific reports on assigned categories
required for the department/Company which will be relied upon by Senior
Management (10%).
- On a daily basis, the incumbent will be responsible for contributing to
special projects as assigned from time to time (10%).
Let's Talk About You!
- Post-secondary education (diploma/degree) preferably in business or finance
- Bilingualism (French/English) is considered an asset
- Proficient underwriting skills with a minimum 7-10 years’ commercial mortgage
experience
- Sound technical knowledge of commercial real estate underwriting, financial
statement analysis and factors affecting the commercial mortgage market
- Significant exposure to/experience with construction and syndicated lending
across all asset types
- Working knowledge of AML/ATF regulations and Corporate/Legal documentation
for commercial real estate in multiple jurisdictions across Canada
- Good working knowledge of MS Office (primarily Word and Excel)
- Effective analytical and problem solving skills
- Strong organizational and time management skills
- Ability to handle multiple competing priorities
- Strong negotiation skills
- Demonstrated ability to work independently to achieve goals
- Proven track record of mentorship/employee development
- Highly developed verbal and written communication skills with the ability to
communicate to Senior Management and Partners in a clear, concise and
professional manner
Job Complexities / Thinking Challenges
- The position requires an individual to manage complex construction,
renovation, and portfolio loans. The individual should be client-focused, a
self-starter, with the ability to make sound underwriting decisions as
efficiently as possible. The incumbent shall possess strong cognitive skills
and professional judgement upon which they can rely in the ongoing management
of their files. The incumbent must also have the ability to work
independently with minimal supervision to properly identify and mitigate
risks associated with individual transactions while balancing the needs of
the client. The incumbent is required to follow corporate policies,
procedures and regulatory requirements in order to work through files and
rationalize the recommendations or decisions made. Existing accounts are
unique in nature and fulsome information is not always available. As such,
the incumbent must be comfortable making recommendations based on incomplete
information. The incumbent must also be willing and able to invest time in
mentoring junior employees, providing advice and knowledge, when needed.
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What we offer [For full-time permanent roles]
?? Competitive discretionary bonus
? Market leading RRSP match program
?? Medical, dental, vision, life, and disability benefits
?? Employee Share Purchase Plan
???? Maternity/Parental top-up while you care for your little one
?? Generous vacation policy and personal days
?? Virtual events to connect with your fellow colleagues
?? Annual professional development allowance and a comprehensive Career
Development program
?? A fulfilling opportunity to join one of the top FinTechs and help create a
new kind of banking experience
The incumbent will be working hybrid and in office time will be spent working
from Equitable Bank’s additional office space located at 2200-25 Ontario Street,
Toronto, ON.
Equitable Bank is deeply committed to inclusion. Our organization is stronger
and our employees thrive when we honour and celebrate everyone’s diverse
experiences and perspectives. In tandem with that commitment, we support and
encourage our staff to grow not just in their career path, but personally as
well.
We commit to providing a barrier-free recruitment process and work environment
for all applicants. Please let us know of any accommodations needed so that you
can bring your best self to the application process and beyond. All candidates
considered for hire must successfully pass a criminal background check and
credit check to qualify for hire. While we appreciate your interest in applying,
an Equitable recruiter will only contact leading candidates whose skills and
qualifications closely match the requirements of the position.
We can’t wait to get to know you!
