About KOHO
We’re on a mission to make financial services better for every Canadian. That means no hidden fees, no predatory interest rates - just financial products designed to help our users spend smart, save more, and build real wealth. We’re a performance organization with a strong heart: we care deeply about outcomes, and everything ties back to our mission - to financially empower a generation of Canadians.
At KOHO, we’re not your average 9-5. We believe real impact comes from people who are trusted, empowered, and supported to do their best work - without sacrificing their lives to do it. We prioritize work-life integration, not just work-life balance. That means asynchronous collaboration, flexible hours, and a remote-first setup built around autonomy and high trust.
KOHO is entering its next chapter - leaner, smarter, more AI-integrated. We’re building for impact, not bureaucracy. If you thrive in environments that value clarity, ownership, and bold thinking, you’ll fit right in.
About the Role
The Manager, Fraud Strategy will play a crucial role in supporting the fraud risk function within the organization. This position is responsible for assessing fraud risks, implementing controls and monitoring solutions, and developing data-driven recommendations to solve business problems. The ideal candidate will be a subject matter expert (SME) in fraud, technically proficient, and a strong leader with excellent communication and presentation skills. The Manager will oversee a team of three Business Analysts and drive performance, growth, and strategic initiatives in a fast-paced environment.
What You'll Do
Assess fraud risks across AML, Transactional Fraud, and ID Fraud.
Lead and mentor a team of three Business Analysts (2 intermediate, 1 senior).
Monitor team performance, provide guidance, and foster professional development.
Develop and implement risk controls and monitoring frameworks.
Build dashboards and fraud monitoring queues to enhance fraud detection.
Utilize advanced SQL for data extraction, analysis, and reporting.
Apply basic Python knowledge for data manipulation and automation.
Develop business cases and provide data-driven recommendations for fraud prevention initiatives.
Oversee vendor implementations and integrations.
Collaborate with internal teams and technology partners to prioritize fraud initiatives.
Ensure alignment of team goals with overall fraud strategy objectives.
Craft well-structured recommendations that address business challenges.
Present insights, findings, and strategic initiatives to leadership teams.
Influence decision-making through strong analytical storytelling and persuasive communication.
Who You Are
You start by understanding the problem, asking ‘why’, and identifying the data to determine the root cause.
You have 4+ years of experience in fraud strategy or risk management, with a strong understanding of financial crime risks including AML, transactional fraud, and identity fraud.
You have at least 2 years of experience leading and mentoring a team, and you thrive in collaborative, cross-functional environments.
You’re proficient in advanced SQL and use it confidently for data extraction, analysis, and reporting.
You’re comfortable working with Python for basic data manipulation and automation (or eager to grow these skills).
You think analytically, enjoy solving complex problems, and use data to drive decisions.
You excel at communicating insights clearly and crafting structured recommendations that influence business outcomes.
You’re skilled in building fraud monitoring dashboards and tools, and know how to scale fraud detection processes.
You operate well in fast-paced settings with shifting priorities, always staying focused on impact.
You are comfortable in managing cross-functional, multi-stakeholder projects and communicating through presentations.
What’s in it for you?
?? Opportunity to shape the future of fintech and financially empower a generation of Canadians
?? Competitive compensation & equity
?? Fantastic, Deeply Engaged Team (check out our engagement scores here!)
?? Generous vacation + Wellness days + Flex Days + holiday closure
?? Remote-first environment + coworking support + yearly all hands retreat
?? Access to coaching & growth programs
?? Parental top-up & leave policies
?? Comprehensive health benefits
?? Power-up budgets for books, home office setup, phone & internet, AI tools, and professional development
KOHO is for builders.
If you’re energized by challenge, motivated by mission, and want to be part of a team that punches above its weight - we want to hear from you.
The KOHO culture is one of collaboration, creativity, and diverse perspectives. We are committed to building and fostering an inclusive, accessible environment for everyone. If you have any questions, concerns, or requests regarding accessibility needs, please contact peopleaccessibility@koho.ca and the People and Culture team will be happy to help.
AI Disclosure: KOHO uses artificial intelligence (AI) in certain aspects of its recruitment process to screen, assess, or select applicants. For any questions or concerns, please contact us at talent@koho.ca.
Note: this posting is for an existing vacancy that we are seeking to fill.
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