About the Audit Group: Join Manulife's Audit and Advisory Services team, where we partner with management to enhance risk control and organizational resilience. We deliver insightful reports to senior management and the Board, reinforcing our commitment to excellence and accountability. Our energetic and collaborative team offers exposure to a wide range of business areas and influences business management through diverse projects. We prioritize professional development and innovation, offering opportunities like data analytics training to advance your career. About our Audit team: Join Manulife's dynamic Audit Team and play a key role in strengthening governance and risk management. As part of our global team, you'll collaborate across North America and Asia in diverse areas such as Human Resources, Third Party Risk Management, and Marketing. Additionally, you'll have the opportunity to conduct audits of our General Account Investments and Wealth and Asset Management businesses. At Manulife John Hancock, we are committed to fostering an inclusive environment —empowering our teams to thrive and deliver meaningful impact. Be a part of a team that makes a difference and helps shape the future at Manulife. Learning Opportunities: As an audit professional at Manulife, you'll use advanced tools like a centralized GRC tool, Power BI and other business analytics to drive impactful audit outcomes. Our projects provide hands on learning with exposure to data analytics alongside subject matter experts and leaders. You will develop your communication and execution skills with support for continued learning and professional designations. These experiences will enhance both your technical and soft skills, preparing you for advancement and new roles within the company. Join a team committed to your expertise, growth, and development! Senior Manager, Audit and Advisory Services is accountable for planning and leading audit projects of all types (key risk audits, advisory, defined procedures, SOX, etc.) to deliver high quality, professional, efficient and valuable results mainly for the following functions within the Company: Global Human Resources, Third Party, Wealth Management etc. The directive of Audit and Advisory Services is to provide independent and objective assurance and consulting activities to make valuable contributions and improve the operations of the Company. Audit Services assists the Company in achieving its Strategic Objectives through a well-adapted approach to evaluate the efficiency of the Company’s governance, risk management and internal control processes. Position Responsibilities: Lead audit and advisory projects in accordance with department standards, within resource budgets and target dates, reporting any scheduling or budget over-runs to Director. Understand the risks being handled by the business unit and develop concise risk-based audit strategies and scope. Lead and coach audit staff assisting on projects and review test procedures and results to ensure that test objectives and documentation standards are met. Exercise good judgement in evaluating audit findings and developing practical and beneficial recommendations. Prepare clear, concise, and well-organized audit reports. Apply analytical skills and be open minded to explore different ways to audit. Embrace and utilize data analytics to improve audit coverage. Develop and maintain positive relationship with management. Coach and mentor junior staff in the team. Lead various SOX processes, assist in SOX/MAR Planning, and provide oversight during walkthrough and testing phases. Actively follow up on open issues with management, maintain open communication and owning the remediation testing of issues. Required Qualifications: 5+ years of internal/external audit or equivalent business experience. University degree or equivalent experience and a recognized accounting or auditing (CPA, CA, CIA) designation(s) will be an asset. Ability to quickly understand business processes and their risk implications, analyze complex situations, reach appropriate conclusions, and provide valuable and practical feedback. Ability to effectively communicate ideas and recommendations orally and in writing, and to listen and consider ideas of others. Results oriented; ability to balance multiple priorities and projects. Demonstrated ability to work effectively in diverse environments and cultures. Proven relationship skills including a demonstrated ability to deal effectively with individuals at all levels of the organization. Leadership skills in achieving departmental, project and individual objectives, and in developing staff. Knowledge of data analysis tools is preferred. When you join our team: We’ll empower you to learn and grow the career you want. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. As part of our global team, we’ll support you in shaping the future you want to see. #LI-Hybrid About Manulife and John Hancock Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html. Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com. Referenced Salary Location Toronto, Ontario Working Arrangement Hybrid Salary range is expected to be between $86,250.00 CAD - $155,250.00 CAD If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions. We're Manulife. And we’re on a mission to make decisions easier and lives better. Better is what drives us. It’s what inspires us to find new ways to support customers and colleagues in living longer and healthier lives. It’s the reason we’re dedicated to investing in digital innovation and accelerating a sustainable and economically inclusive future. Joining us means you’ll be empowered to learn and grow your career. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. And as part of our global team, you’ll help shape the future you want to see – and discover that better can take you anywhere you want to go. We’re proud of our accomplishments and recognitions. Recent awards include: 2024 Gallup Exceptional Workplace Award Winner Manulife Named one of Forbes World’s Best Employers 2023 Best Companies to Work for in Asia 2023 We’ve been recognized as one of Canada’s Top 100 Employers (2024) Manulife included in Bloomberg’s 2023 Gender-Equality Index To receive our latest job opportunities directly to your inbox, create an account or sign in and navigate to the ‘Job Alerts’ section located in the top right corner of the page. From there, you can sign up to receive job alerts. Our ambition is to be the most digital, customer-centric global company in our industry. Learn more at https://www.manulife.com/.
