ABOUT US
At Xsolla, we believe that great games begin as ideas, driven by the curiosity,
dedication, and grit of creators around the world. Our mission is to empower
these visionaries by providing the support and resources they need to bring
their games to life. We are committed to leveling the playing field, ensuring
that every creator has the opportunity to share their passion with the world.
Headquartered in Los Angeles, with offices in Berlin, Seoul, and beyond, we
partner with industry leaders like Valve, Twitch, and Ubisoft to clear the paths
for innovation in gaming. Our global reach spans over 200 geographies, offering
more than 700 payment methods in 130+ currencies.
Longevity Opportunity Vision Enjoy the game!
ABOUT YOU
Xsolla is seeking an experienced and visionary Vice President of Infrastructure
and Cloud Operations to lead the strategic evolution and operational excellence
of our global infrastructure. This role is responsible for managing, optimizing,
and delivering both private and public cloud environments that power all of
Xsolla’s SaaS services—ensuring resiliency, scalability, availability, and
security across our platforms.
The ideal candidate will possess deep technical knowledge, a strong track record
of leadership in SRE, DevOps, networking, and database management, and a passion
for operational excellence. This leader must have experience leveraging
AI/ML-driven solutions to automate infrastructure operations (e.g., monitoring,
alerting, reporting, incident resolution) and a proven ability to scale
platforms and teams in a global, cross-cultural environment.
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RESPONSIBILITIES
- Define and execute the vision, mission, and strategic roadmap for global
infrastructure and operations, aligned with business priorities and
technology goals.
- Build and scale high-performing teams across DevOps, SRE, Networking, and
Database disciplines.
- Oversee global infrastructure operations across multiple time zones and
cultural environments.
- Manage hybrid and multi-cloud environments, including compute, storage,
network, and security.
- Develop and implement robust automation strategies using AI/ML to reduce
toil, accelerate issue resolution, and improve system reliability.
- Lead initiatives in observability, CI/CD security, and proactive incident
prevention.
- Ensure the infrastructure is secure, compliant, and resilient, with robust
business continuity and disaster recovery practices.
- Partner with internal stakeholders (Product, Engineering, Security) to ensure
infrastructure is enabling product velocity and stability.
- Lead vendor and service provider relationships, including SLA enforcement,
performance reviews, and contract alignment.
- Own the hiring, mentoring, and development of global infrastructure teams,
with a focus on continuous improvement and leadership growth.
- Develop and manage the infrastructure budget, focusing on cost optimization
and resource forecasting.
- Serve as a key advisor to the CTO, contributing to broader technology
strategy and executive-level planning.
QUALIFICATIONS & SKILLS
- Minimum 10 years of experience leading infrastructure and operations across
both private and public cloud platforms.
- Proven leadership of DevOps, SRE, Networking, and Database Management
functions, with direct responsibility for cross-disciplinary teams.
- Demonstrated experience reporting directly to a CTO or CIO.
- Deep technical expertise in infrastructure architecture, automation,
performance engineering, and systems design.
- Strong background in AI-powered automation, with hands-on experience
implementing intelligent systems for monitoring, alerting, resolution, and
performance optimization.
- Experience scaling platforms to meet growing business demands, including
establishing cloud governance and lifecycle management.
- History of working with global teams across different cultures and time
zones, with excellent collaboration and communication.
- Strategic thinker with a strong vision for modern infrastructure and platform
engineering.
- Excellent communication skills, with the ability to influence stakeholders at
all levels, including executives.
- High emotional intelligence and proven ability to influence without
authority.
- Experience in deploying and managing observability tools like Datadog,
Prometheus, or similar platforms.
- Strong understanding of secure software development, compliance standards,
and risk mitigation strategies.
- Bachelor’s or Master’s degree in Computer Science, Engineering, or related
field.
NICE TO HAVE
- Experience in the gaming or SaaS industry
- Experience driving digital transformation and infrastructure modernization
initiatives
- Exposure to regulatory environments (e.g., SOC 2, ISO 27001, GDPR)
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$200,000 - $300,000 a year
The listed range is specific to Canada and varies based on factors such as
location and experience.
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Equal Employment Opportunity Statement:
Xsolla is an equal opportunity employer. We celebrate diversity and are
committed to creating an inclusive environment for all employees. We do not
discriminate based on race, color, religion, sex, national origin, age,
disability, sexual orientation, gender identity, or any other characteristic
protected by law.
We consider qualified applicants with criminal histories in accordance with the
Fair Chance Act.
Criminal History Consideration:
For the VP of Infrastructure and Cloud Operations, we will conduct a background
check that may include the following:
Criminal history check
Employment verification
Education verification
Relevance to Job Responsibilities:
The background check is relevant to this position because of the following role
responsibilities:
Accessing confidential company data
Ensuring compliance with regulatory requirements
Handling sensitive financial information/managing budgets/accessing funds
Rights Under the Fair Chance Act:
Applicants are encouraged to inquire about their rights under the Fair Chance
Act. If you have questions regarding our hiring practices, please contact
careers@xsolla.com [careers@xsolla.com].
Benefits:
We are passionate about fostering a supportive environment for our team, so we
prioritize the physical, mental, and emotional well-being of our employees and
their families through a comprehensive Benefits Program. This includes 100%
company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and
a personalized career roadmap for each employee. By investing in professional
development through training and educational opportunities, we ensure that our
team thrives both personally and professionally. Together, we’re not just
building a business; we’re cultivating a community that values creativity,
collaboration, and the transformative power of play.
By submitting the following job application form, you consent to Xsolla
processing your data for career-related inquiries and potential employment
opportunities. We process your data in accordance with this Xsolla Privacy
Notice for Job Applicants [https://xsolla.com/candidate-privacy-notice]. Please
direct any inquiries regarding your data privacy to careers@xsolla.com.
