The Technician Il - Service will be responsible for servicing electronic
security systems from leading manufacturers such as Lenel, Genetec, Axis,
Milestone and Avigilon.
RESPONSIBILITIES:
- Service and maintenance of integrated security systems including access
control, CCTV and alarms
- Troubleshooting and repair of hardware and software of our integrated systems
- Work with manufacturers’ technical support teams to resolve system issues
- Consistently provide high levels of customer service
- Provide customer with training for proper system usage, and respond to
technical inquiries
- Complete detailed and accurate paperwork, and assist with as-built
documentation
- Adhere to Paladin’s Quality and Safety program
- Be prompt, enthusiastic and take direction from the service team, and
operations
- Be available and willing to participate in a after hours On-Call rotation
- Build confidence with clients and stakeholders and enhance the organizations
reputation throughout the industry
- Perform other tasks as required
- You may be required to work “night shifts” when needed based on
project/service requirements
QUALIFICATIONS:
- 3 - 5 Years of experience as a Service Technician in the security,
electronics, telecommunication, or IT industry
- Proven service experience of complex physical security systems such as Lenel,
Genetec, AMAG, Milestone, etc.
- Post-secondary training in electronics or equivalent
- Experience with the following systems and technologies are an asset: IP
networks, low voltage electronics, power and communications, Access Control,
CCTV (IP and Analog), Intrusion Systems, Client-Server security applications.
- Valid Driver’s License with clean abstract
- Able to work independently
- Strong command of the English language along with good written and verbal
communication skills.
- Awareness of productivity and profitability of the work carried out
- Willingness and capability to learn and develop
- Able to pass varying levels of security clearance
- Available to complete out-of-town work on an ad hoc basis
- Personal hand tools required
Company Info:
Paladin Technologies is a premier North American complex systems integrator for
building technology solutions, including IP security, alarms & monitoring, audio
visual, low-voltage infrastructure, and networking. As a leader in the design,
deployment, optimization, management, and maintenance of communication and
digital networks, Paladin can meet the needs of clients on a national scale,
while providing local support. Our team is the best in the industry, with
manufacturer trained technicians, PMP-certified project managers, CTS- and
RCDD-certified design engineers, coordinators, and administrative resources.
Paladin has offices coast to coast across the United States and Canada, and
nearly 1,700 talented and committed professionals dedicated to custom-crafting
and installing technology solutions for clients requiring Integrated Security,
Network Infrastructure, Audio Visual, Fiber Optics/OSP, Structured Cabling, and
more. We are always at the forefront of the changing technology landscape, and
through continued training, complex client projects, and company support, we
provide our colleagues with exciting challenges and a rewarding career as
Paladin continues to grow.
This company considers candidates regardless of race, color, religion, sex,
sexual orientation, gender identity, national origin, disability, or veteran
status. Equal Opportunity Employer, including disability & veterans, or any
other characteristic protected by law. If you need accommodation for any part of
the application process, please send an email
[\"mailto:hr.usa@paladintechnologies.com?subject=Application%20Accommodation%20Request\"]or
call 1-855-296-3199 to speak with Human Resources and let us know the nature of
your request.
We thank you for your application, however only those selected for an interview
will be contacted.
