Join a Challenger
Being a traditional bank just isn’t our thing, so we challenge ourselves to get
creative in providing innovative banking solutions for Canadians.
How do we get there? With a talented team of inquisitive and agile challengers
that break through the status quo. So, if you’re passionate about redefining the
future of banking—while having fun—this could be your next big opportunity.
Our company continues to grow, and today we serve more than 670,000 people
across Canada through Equitable Bank, Canada's Challenger Bank™, and have been
around for more than 50 years. Equitable Bank's wholly-owned subsidiary,
Concentra Bank, supports credit unions across Canada that serve more than six
million members. Together we have over $125 billion in combined assets under
management and administration, with a clear mandate to drive change in Canadian
banking to enrich people's lives. Our customers have named our EQ Bank digital
platform (eqbank.ca [https://www.eqbank.ca/]) one of the top banks in Canada on
the Forbes World's Best Banks list since 2021.
The Work
The Residential Mortgage Officer is responsible for maintaining and updating
mortgage files from the commitment approval stage to the time the loan is
funded. This mainly includes the reviewing of files, correspondence with
mortgage brokers to request outstanding documents, and the adjudication of
documents as per FINTRAC, internal AML/ATF guidelines, and EQB policies and
procedures. The Residential Mortgage Officer also plays an integral role in the
mitigation of fraud within the Single-Family Residential Department.
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The Core Responsibilities!
- Daily, the incumbent will obtain, and review required documentation with a
strong emphasis on anti-money laundering (AML) and anti-terrorist financing
(ATF) requirements, including but not limited to, income, down payment
verification and client interviews. The incumbent will ensure that
documentation adheres to corporate guidelines and will mitigate any concerns
surrounding suspected misrepresentation when required. (35%)
- On a daily basis, the incumbent will strive to ensure that mortgage files are
in compliance with the Company’s established lending policies and procedures
as well as ensuring that legal, AML, and ATF requirements have been
satisfied. (35%)
- On a daily basis, the incumbent is responsible for time management of their
deal flow in order to meet prescribed deadlines. Day-to-day the incumbent
will make diligent use of reports to track and manage the flow of all deals
funding for their team. (15%)
- Daily, the incumbent will communicate with internal contacts (underwriters,
managers, administrators and mortgage sales staff) and external contacts
(mortgage brokers and clients) to ensure transactions are processed in a
timely and efficient manner in order to meet tight deadlines. The incumbent
will provide the highest level of internal and external customer service
while fielding mortgage brokers and client inquiries. (10%)
- On a daily basis, the incumbent will monitor changes to deals and update
files as required. The incumbent must send correspondence to the appropriate
parties apprising them of changes. The incumbent must also ensure that
Quality Assurance requirements and Compliance review queries are dealt with
in a timely and accurate manner.(5%)
Let's Talk About You!
- Completion of a post-secondary degree preferably in the financial field.
- 1-2 years’ mortgage experience in the alternative mortgage market.
- Sound thinker with the ability to multi-task; ability to handle multiple
competing priorities.
- Excellent attention to detail.
- Ability to grasp AML & ATF practices.
- Established and meticulous organizational skills.
- Excellent time management, analytical, and problem-solving skills.
- Ability to make complex decisions under pressure.
- Proven ability to thrive in a constantly changing environment and to perform
well in a high volume, high intensity environment.
- Highly developed verbal and written communication skills with the ability to
respond in a clear, concise, and professional manner.
- Committed to providing superb customer service.
- Proficiency in MS Office (mainly MS Word and Excel).
- Detailed knowledge of mortgage funding and quality assurance processes.
- Ability to comprehend and assess documentation relating to mortgage down
payment and borrower income confirmation.
- Mindful awareness of fraud risk in the mortgage industry and the ability to
address concerns relating to suspected misrepresentation when required.
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What we offer [For full-time permanent roles]
?? Competitive discretionary bonus
? Market leading RRSP match program
?? Medical, dental, vision, life, and disability benefits
?? Employee Share Purchase Plan
???? Maternity/Parental top-up while you care for your little one
?? Generous vacation policy and personal days
?? Virtual events to connect with your fellow colleagues
?? Annual professional development allowance and a comprehensive Career
Development program
?? A fulfilling opportunity to join one of the top FinTechs and help create a
new kind of banking experience
Equitable Bank is deeply committed to inclusion. Our organization is stronger
and our employees thrive when we honour and celebrate everyone’s diverse
experiences and perspectives. In tandem with that commitment, we support and
encourage our staff to grow not just in their career path, but personally as
well.
We commit to providing a barrier-free recruitment process and work environment
for all applicants. Please let us know of any accommodations needed so that you
can bring your best self to the application process and beyond. All candidates
considered for hire must successfully pass a criminal background check and
credit check to qualify for hire. While we appreciate your interest in applying,
an Equitable recruiter will only contact leading candidates whose skills and
qualifications closely match the requirements of the position.
We can’t wait to get to know you!
