Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Specialist - Program Management, Alumni Network Overall: As a member of Mastercard’s Talent Discovery Team you will play a pivotal role in maintaining and scaling our Alumni Network program and managing those aspects of the program that are adjacent to Mastercard’s Talent Community overall. In this key role, you will drive the growth of the program by evolving its framework and focus on a data-driven approach to increase program ROI through thoughtful engagement and compelling content. You’re a fit for this role if you have a background in talent acquisition and have previously led or managed strategic hiring efforts or recruiting channel programs. You most likely are skilled in drafting communications plans, organizing events, and/or deploying social media or marketing campaigns. You also need to be very comfortable managing data and leading reporting efforts. This is an excellent opportunity for someone looking to lead a highly visible talent community effort with the opportunity to elevate a thriving program! Role: • Plan, deploy, and manage all key aspects of Mastercard’s Alumni Network program • Create a best-in-class alumni engagement experience that fosters connectivity, adds value to members, and positively contributes to hiring goals • In partnership with your Manager, call to life initiatives designed to scale the program globally, including the growth of its member base • Champion the planning, coordination, and execution of alumni events that draw alumni interest • Partner closely with Recruitment Marketing to deliver relevant content, including outreach programs, email campaigns, and newsletters • In partnership with Employer Branding, initiate and drive the procurement of digital assets and content pertinent to Alumni Network efforts, including written communications, web & social images, podcasts, videos, presentation materials, etc. • Serves as the network primary ambassador when it comes to securing visibility of the program on Mastercard’s corporate web and career sites as well as social media platforms • Forge dynamic relationships with Mastercard executives, hiring managers, and talent acquisition colleagues globally • Maintain critical Alumni Network metrics to measure and report on the effectiveness of the program All About You: • Skills leveraged in a talent acquisition, human resources, or recruitment marketing related role, with at least 1+ years’ experience managing a global talent program at scale. Prior Alumni Network specific experience is not required but would be a plus. • A track record of producing compelling communications and excellent writing skills • Experience with technologies used to scale and grow customer and/or candidate-centric relationships, such as ATS/CRM, email-marketing, or Alumni Network specific platforms • Detail-oriented and highly motivated • Ability to work in a high-volume, fast-paced international environment • High degree of digital and social media fluency • Outstanding communication skills and a positive ‘can-do’ attitude • Experience collaborating with and managing the priorities of multiple stakeholders across teams • Demonstrated experience setting metrics and telling a story with data Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more. Pay Ranges Everyone wants easier ways to pay; we invent them. Checkout lines are slow; we speed them along. Merchants want more sales; we give them data and insights. People need financial access; we connect them. Corporate purchasing is complicated; we make it simple. Commuters are busy; we speed them on their way. Governments need greater efficiencies; we help create them. Small businesses are virtual; we give them access to a world of buyers. Retailers want to fight fraud; we provide the tools.
