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En rejoignant Sunrise Senior Living, vous pourrez utiliser vos compétences uniques pour permettre aux résidents de vivre plus longtemps, en meilleure santé et plus heureux. Non seulement vous établirez des relations significatives avec les résidents, leurs familles et les membres de l’équipe, mais vous éprouverez de la joie à servir les autres et trouverez un profond épanouissement dans votre travail. Découvrez comment suivre vos passions et des façons significatives de servir, de grandir et de briller ensemble.
When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together.
COMMUNITY NAME
Sunrise at Beaconsfield / Maison de Vie Sunrise Beaconsfield
JOB OVERVIEW
The Lead Care Manager functions as the lead to a group of Care Managers/“Designated Care Managers” during the shift. The Lead Care Manager ensures quality care and services are being provided to residents in our care neighborhoods and documented in a consistent manner and in alignment with each resident’s Individualized Service Plan (ISP). The Lead Care Manager leads by example in all job responsibilities and is responsible for demonstrating the Mission for Sunrise Senior Living, “to champion quality of life for all seniors” in accordance with federal, state/provincial, and local laws and regulations and Sunrise Senior Living standards, policies, and procedures to promote the highest degree of quality care and services to our residents.
RESPONSIBILITIES & QUALIFICATIONS
Essential Duties
As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows:
Provide supervisory support by taking attendance at the beginning of every shift, managing call-offs/no shows, sending open shift messages, and responding to shift requests.
Support team members as they provide Activities of Daily Living (ADL) care and services to residents in accordance with their (ISP). This may include bathing, grooming, personal and dental hygiene, bowel and bladder functions, dressing, hair care, escorting to and from meals and activities, and tidying resident room.
Support team members as they encourage personalized and meaningful resident participation in life enrichment programming and ADLs.
Assist with meal service in dining room. Coach team members on hospitality standards during meal service.
Document care and services provided to residents accurately, review care manager documentation throughout shift, and identify and bridge gaps in documentation by coaching team members.
Ensure compliance with Sunrise’s Timekeeping and Meal/Rest Period policies, monitor team member break schedule and duration, ensure care managers clock in/out using correct job codes, and coach team members as required.
Display and encourage flexibility in work schedule by working holidays, evenings, weekends, and additional shifts when necessary.
Prepare for shift by obtaining resident group assignments before care managers arrive and print and hand out to appropriate care managers.
Participate in crossover meetings by sharing/receiving pertinent information with/from other Lead Care Managers.
Carry a resident group assignment on overnight shifts and pick up group assignments in the event of an unfilled call off on day and evening shifts.
Cross train and possess credential (including certifications where required by state/province) to safely administer medications if needed during times of high volume or unexpected absence.
Lead by example when clocking in/out and taking proper meal/rest breaks.
Participate in group interview process including job preview video and community tour.
Support onboarding of new team members including shadowing and skills demonstration.
Maintain a safe and secure environment for all staff, residents, and guests by following established safety standards and actively support safety practices.
Report incidents and complete appropriate paperwork immediately.
Communicate any observed or suspected resident change of condition to the department care coordinator and assist care coordinators, when required, in development and/or updates to ISPs and communicating with residents and families.
Prevent and handle conflict by working with the team towards solutions and communicate issues to department care coordinator, when necessary.
Contribute to care manager annual performance review by providing feedback to department care coordinator.
Project a positive, professional, and friendly image through action, words, and dress.
Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met.
Perform other duties as assigned.
Core Competencies
Ability to delegate assignments to the appropriate individuals based on their skills, roles, and interests.
Ability to appropriately react to and remain calm in difficult situations
Ability to handle multiple priorities
Competent in organizational and time management skills
Demonstrate good judgment, problem solving and decision-making skills
Experience and Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required.
High School diploma or GED strongly preferred and may be required per state/provincial regulations
Ability to read and write and communicate effectively with Care Managers, Community Managers, residents, and family members
Maintain the following certifications and ongoing training and re-education as required by Sunrise and state/provincial regulations:
CPR
First Aid
Medication Management
Any other applicable certifications
Must be at least 18 years of age
Previous experience working with seniors and desire to serve and care for seniors
Demonstrate leadership competencies
Ability to make choices, decisions, and act in residents’ best interests
ABOUT SUNRISE
Prêt(e) à passer à l'étape suivante et à avoir un impact plus important que vous ne l’auriez jamais imaginé? En tant que membre de notre équipe, vous contribuerez à éclairer l’avenir de tout le monde chez Sunrise et au-delà. C’est pourquoi notre priorité est de célébrer les façons uniques dont vous apportez des moments de convivialité et de joie à tous ceux que vous servez. Si l’on ajoute à cela le soutien, les avantages et les possibilités d’évolution que nous offrons, cela donne une carrière qui brille positivement, avec tout ce dont vous avez besoin pour atteindre vos objectifs – au travail et dans votre vie.
Nous mettons aussi à leur disposition des avantages et d’autres indemnités, notamment:
Des régimes de soins médicaux, de soins dentaires, de soins de la vue, d’assurance-vie et d’invalidité
Des régimes d’épargne-retraite
Programme d’aide / Programme de réduction au bénéfice des employés
Congés payés (CP), congés de maladie et indemnités de congés
La paie journalière est versée dans les heures qui suivent le quart de travail (uniquement aux États-Unis)
Remboursement des frais de scolarité
Outre la rémunération de base, Sunrise peut offrir des primes discrétionnaires et/ou non discrétionnaires. L’admissibilité à ces primes dépend du poste occupé par l’employé, du régime/programme proposé par Sunrise à ce moment-là et du rendement demandé dans le cadre du régime/programme.
L’accès à certains avantages sociaux est soumis à des conditions d’éligibilité
Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals – at work and in your life.
We also offer benefits and other compensation that include:
Medical, Dental, Vision, Life, and Disability Plans
Retirement Savings Plans
Employee Assistant Program / Discount Program
Paid time off (PTO), sick time, and holiday pay
Daily Pay offered to get paid within hours of a shift (offered in the U.S. only)
Tuition Reimbursement
In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee’s position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program.
Some benefits have eligibility requirements
COMPENSATION DISCLAIMER
Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).
ACCESSIBILITY FOR ONTARIANS WITH DISABILITIES ACT
Upon request, Sunrise Senior Living will provide accommodation to a job applicant with a disability during its recruitment process. If you require accommodation during this process please contact Talent.Acquisition@sunriseseniorliving.com
