WHO WE ARE
When it comes to health, we’re always looking for ways to push for better. It’s why we were founded in the first place. In 1957, our founder, pharmacist William Wilkinson, witnessed a mother sacrifice her health by forgoing her own medicine to pay for her sick daughter’s prescription. He knew there had to be a better way. So, he introduced North America’s first prepaid drug plan, and GreenShield was born as a not-for-profit with a mission to support better health for all Canadians.
We aren’t just a health and benefits company. We’re the only not-for-profit social enterprise that brings worlds of coverage and care together, all in one place.
We’re noble challengers, purposefully building a better way and we need the best people to help us create a more holistic approach that takes care of the mind and body.
Our mission is to create better health for all Canadians, and we know that starts with our employees.
THE ROLE IN A NUTSHELL
The Specialty Infusion Nurse is responsible for administering specialty medications via IV infusion, injection, or oral routes to patients in a clinical setting. Working under the direction of the Manager, Infusion Services & Clinical Practice, this role ensures the safe and effective delivery of complex therapies in alignment with established protocols and standards of nursing practice. The ideal candidate brings a high level of clinical expertise, flexibility, and a patient-centered approach to care.
Key Responsibilities:
Administer specialty biologic and pharmaceutical therapies in a clinic environment (including IV infusions, SC/IM injections, and oral medications) in accordance with program protocols and product monographs.
Conduct thorough pre-treatment assessments and ongoing monitoring during and after infusions to ensure patient safety and comfort.
Accurately complete documentation, including infusion records, adverse event reports, and nursing assessments, in compliance with regulatory and clinic standards.
Educate patients and caregivers on medication, expected outcomes, side effects, and post-treatment care.
Collaborate effectively with multi-disciplinary teams including physicians, pharmacists, case managers, and administrative staff.
Participate in regular training sessions and maintain up-to-date knowledge of clinical protocols and specialty medications.
Ensure proper use and maintenance of clinic equipment, supplies, and infection control practices.
Communicate scheduling and drug delivery requirements to patients and partners as needed.
Travel to other local clinics may be required occasionally to support operational needs.
Adhere to all organizational policies, nursing SOPs, and Health and Safety protocols.
WHO WE'RE LOOKING FOR
Qualifications & Experience:
Current registration in good standing as a Registered Nurse (RN) or Registered Practical Nurse (RPN) with the College of Nurses of Ontario (CNO).
Minimum of 2-3 years of clinical nursing experience; infusion therapy, acute care, or specialty pharma experience preferred.
Certification in BLS (required); ACLS, CVAA, and PALS considered strong assets.
Proficiency with documentation tools, Microsoft Office (Outlook, Word), and EMR systems.
Familiarity with adverse event reporting and pharmacovigilance protocols.
Ability to work independently and within a team-based model with strong problem-solving and clinical judgment skills.
Demonstrated patient-centered communication and interpersonal skills.
Valid driver’s license and reliable transportation, as occasional travel may be required.
THE CULTURE
We believe a career should be meaningful. Not just a means to earn a living. Our culture is one where everyone's voice is heard and valued. Because that’s what it takes to create better health for all. We dare to challenge the status quo. And we’re driven by people who have challenged theirs. We believe that your workplace should empower you to be the best version of yourself. That’s why we provide a place where you can be inspired, challenged, and rewarded.
Where your growth means our growth.
Where your voice is heard and valued.
Where your work has purpose. And purpose matters.
We believe our people are critical to our overall success. Inclusivity makes us a stronger, smarter and more informed organization. Being intentionally inclusive of diverse backgrounds, perspectives and experiences will enhance our company culture to positively impact how we support our communities. A career at GreenShield isn’t just about personal achievements, it's about making a difference together.
Here’s to Better Health for All!
A FEW MORE DETAILS
Proficiency in English is required for this position. As part of this role, you will be required to communicate with colleagues or customers who use English as their primary language. By requiring English proficiency for this position, we aim to ensure that our employees can excel in their roles, collaborate, and communicate effectively, and contribute to the success of our organization.
GS supports diversity, equity and inclusion in our teams and communities, and we value the unique contributions made by all. Even if your experience doesn’t align perfectly to every requirement, we invite you to apply. We encourage applications from all candidates and will accommodate needs under human rights legislation throughout all stages of the recruitment and selection process. Please let us know of any accommodation through requestforaccommodation@greenshield.ca. Information received relating to accommodation will be addressed confidentially.
Providing this information gives GS consent to use your personal information to assess your suitability for specific positions, future opportunities or for your personnel file. Your résumé will be held in strict confidence and will be viewed only by the Organization. Information may be stored outside of Canada and could be used for aggregate statistical purposes (which uses no personal identification).
