Mental Health Workers (Brief Mental Health Services) provide up to 8 weeks of intensive community based mental health support, within a client-centered recovery oriented multi-disciplinary approach. The primary goals of service are to stabilize crisis, support individuals to make changes that will promote recovery, provide evidence-based mental health interventions, promote relapse prevention and transition to longer term supports and recovery activities where appropriate. Face-to-face client services will be provided throughout the counties of Haliburton, Peterborough, Northumberland, and the City of Kawartha Lakes.
Location: Peterborough
Status: Full-Time Temporary (12 months)
Posting# MHW-BMHS-FTT-08-2025
Wage: $29.70 to $31.13 per hour, plus 6% vacation pay
Application Deadline: 12:00 noon on September 3, 2025
Key Responsibilities
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Mental Health Work/Case Management
Complete a comprehensive assessment of client need
Assess risk, develop strategies to mitigate risks and develop safety plan where needed
Assist with the identification of support needs and work collaboratively to develop short-term goals
Includes client’s identified supports in treatment plan
Provide planned and crisis support
Provide support with system navigation including health, housing, financial, legal, education, employment
Advocate and negotiate on behalf of clients, when necessary
Complete crisis plans and ensures communication of the plan with identified supports and community partners
Facilitate referrals to identified community resources
Organize and participate in case coordination, liaison and service planning in collaboration with the client
Monitor and evaluate progress of intervention plans
Work other C.M.H.A. staff/programs to support clients
Use specialized interventions and counseling approaches, within a recovery philosophy, according to evidence based best practices established for C.B.T., M.I., D.B.T., brief narrative therapy, trauma informed care and concurrent disorders.
Facilitate groups as assigned to clients in the program and other C.M.H.A. H.K.P.R. programs, as required
Provide mental health information/education to individuals, care givers and other service providers.
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Documentation
Complete formal written rationales and assessments evidencing recommendations/referrals for interventions
Complete administrative tasks – O.C.A.N. assessments, case notes, time sheets, expense claims, time off requests
Document and maintain client records
Proper entry of demographic and statistical data
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Other Activities
Liaise with community partners
Participate in community outreach activities through the development of collaborative partnerships, education and visits to community agencies and services
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Performance Management and Professional Development
Participate cooperatively in the agency performance management process/system
Stay current on relevant legislation and best practices, current research, policies and procedures
Participate in ongoing professional development and mandatory training
Actively engage and participate in supervisory process
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Health and Safety– Worker Responsibilities
Work in compliance with the Occupational Health And Safety Act, applicable regulations and all organizational health and safety requirements and procedures to ensure the health and safety of clients, staff/colleagues, volunteers and students
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Client Safety
Adhere to C.M.H.A. H.K.P.R. client safety programs including program policies as well as infection control and prevention procedures. In partnership with clients, family members, and fellow staff, maintain open lines of communication to assist the organization in identifying and achieving quality outcomes for client safety
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Quality Assurance Measures
Q.A.M does not apply to this position
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Other Duties as Assigned
Attend, participate in team/staff meetings, and all-staff meetings as required
Participate in agency quality improvement activities, e.g. accreditation projects, committee work, special events
Participate in quality improvement activities at the team/program level
Participate in external committees as required
Duties may change from time to time
Requirements of the Position:
Education and Training
Successful completion of Bachelor’s degree in the social/health science disciplines is preferred. A relevant post-secondary diploma combined with significant, demonstrated experience may be considered.
We recognize that mandatory training before hire is an asset, however, successful completion of the training applicable to this role shall be requirements for continued employment in this position:
Health and Safety Training (including but not limited to the following):
Workplace Hazardous Materials Information System (W.H.M.I.S. 2015)
Infection, Prevention & Control
Workplace Violence
Accessibility for Ontarians with Disabilities Act
Applied Suicide Intervention Skills Training (A.S.I.S.T.)
Verbal Intervention Training
Ontario Common Assessment of Need (O.C.A.N).
Client Record Management System (C.R.M.S.)
First Aid/C.P.R.
Assets with regard to this position:
Master’s degree in social/health services
Training in the following: Cognitive Behavioural Therapy, Dialectical Behavioural Therapy or other forms of emotional regulation support, Motivational Interviewing, Concurrent Disorders, Trauma-Informed Therapy
Related and Relevant Experience
Mandatory experience
Minimum of 3 years’ experience in the delivery of case management/community supports to clients, especially within the mental health services field
Demonstrated understanding of the crisis theory and recovery model, crisis intervention, mental illness, psychiatric medication and the Mental Health Act
Demonstrated ability to apply a person centered, trauma and concurrent informed approach to care
Demonstrated conflict resolution and crisis intervention abilities
Proven assessment skills, sound judgment and decision-making skills
Demonstrated observation and active listening abilities
Demonstrated ability to work independently, as well as collaboratively with the Crisis team and management
Proven interpersonal and communication skills
Demonstrated computer and organizational skills
Preferred experience
Intermediate to advanced minus proficiency in French
Other
Valid driver’s license
Automobile in good repair and insurance coverage as required by agency policy
Satisfactory police records search
Satisfactory references
Lived expertise with a mental health concern or addiction, either personally or with a family member is an asset
Proof of receipt of full COVID-19 vaccine
Ability to work remotely, for example from home, as required.
Requirement to have reliable home internet service and the technology to complete work from a remote location, for example computer/laptop, telephone, etc.
Working Conditions
Work in an office setting, community and clients’ homes
Work directly with individuals experiencing mental health concerns/crisis including serious mental illness and/or dual diagnosis and/or addictions
Work directly with individuals living in poverty who may live with a serious mental illness and/or dual diagnosis and/or addictions
Required to work flexible hours, with some evening work
There are multiple competing demands which require time management skills, the ability to be flexible and to prioritize
Work in a stressful environment where there are mental and emotional demands, there is a high volume of work as well as unpredictable work, life-threatening situations for others such as instances of suicide
Transport clients in personal vehicle
Work in a remote location, such as personal home, as required