SalaryThe salary range for this position is CAD $29.30 - $38.44 / hour
Job SummaryWe are hiring a Casual Coordinator, CQPS Education & Strategic Initiatives to join our team in Surrey, B.C.
We invite you to apply today and find out why employees recommend Fraser Health to their friends as an exceptional place to work. We are committed to planetary health, we value diversity in the work force and seek to maintain an environment of Respect, Caring and Trust.
A career with Fraser Health will offer you the opportunity to be a part of a dedicated team of professionals in a dynamic and rewarding health care environment. We offer a competitive compensation and benefit package, including comprehensive health benefits coverage.
Important to know
Before we can finalize any offer of employment, you must:
- Confirm you are legally entitled to work in Canada
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Detailed OverviewSupporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:
Reporting to the Directors, Clinical Quality & Patient Safety, the Coordinator, CQPS Education & Strategic Initiatives is responsible for the day-to-day operation of the regional quality improvement & patient safety (QIPS) education & strategic initiatives. Provides technical and administrative support to the Directors and various stakeholders by coordinating key activities related to the planning and implementation of QIPS education initiatives. Evaluates procedures, makes recommendations and implements methods to improve customer service and continuous improvement of the QIPS education and strategic initiatives in alignment with the CQPS strategic priorities.
Responsibilities - Coordinates key activities related to the planning and implementation of QIPS education and strategic initiatives
- Coordinates and oversees the development and maintenance of the CQPS QIPS education and strategic initiatives repository. Consults with internal stakeholders regarding appropriate online educational programs to meet designated program needs/demands consistent with staff education.
- Functions as the central point of contact for the CQPS Collaborative and other large QIPS education and strategic initiatives; conveys and exchanges information for specific QIPS education initiatives/programs; ensures information is current and relevant.
- Participates in establishing and developing appropriate systems, standards, processes, procedures and instructions to support the effectiveness of the QIPS education and strategic initiatives operations. Organizes workflow, determines priorities, resolves day-to-day problems and evaluates operating procedures.
- Provides direction to assigned staff and students, by coordinating work assignments, providing training and support, and contributing to performance appraisals as requested by leader(s).
- Plans and works with program, medical staff and employees to promote engagement in QIPS education and strategic initiatives.
- Analyzes and evaluates utilization of QIPS education; prepares related reports, including the development of recommendations to enhance services and operations for the QIPS education.
- Monitors expenditures and maintains the QIPS education & strategic initiatives budget, including analyzing, reconciling, recommending budget changes, projecting requirements and preparing budget submissions.
- Researches, recommends and manages approved internal & external contracts for venues and catering for sessions related to QIPS education and strategic initiatives.
- Gathers and compiles information and statistical data on QIPS education and strategic initiatives; researches, organizes and summarizes information for reports.
- Researches and consults with various internal and external sources regarding best practices as it relates to QIPS education and strategic initiatives; develops suggestions/recommendations and forwards to appropriate sources/stakeholder.
- Evaluates procedures and systems and develops/revises processes to improve general program administration. Communicates changes to appropriate stakeholders.
- Provides support to the Directors by coordinating workflow for assigned projects. Develops and implements new work methods and procedures; identifies problems, develops alternative solutions and implements changes. Collects, collates and summarizes resource material required for assigned initiatives.
- Develops and maintains administrative processes for QIPS education and strategic initiatives.
- Coordinates and schedules appointments and meetings, as directed; determines requirements and ensures all necessary support documentation is available and arrangements are completed; prepares agendas, records meeting notes; monitors task list and follows up on action items as required.
QualificationsGraduation from a recognized diploma program in business administration or related field, plus three (3) years' recent, related experience in a business or health care environment, or an equivalent combination of education, training and experience.
COMPETENCIES:
Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.
Professional/Technical Capabilities
- Knowledge of educational resource centre business, administrative and support services, practices and procedures.
- Demonstrated ability to participate in the development and the implementation of new processes and procedures.
- Ability to provide leadership and work direction to others.
- Proven ability to develop and maintain effective working relationships with others both within and outside of the organization.
- Ability to problem solve, take initiative, make related decisions and exercise sound judgment.
- Ability to lead, organize, plan, prioritize, multi-task, and problem solve.
- Demonstrated ability to work independently and in collaboration with others.
- Demonstrated ability to work under pressure and in a changing environment.
- Knowledge of personal computers, including related word processing, spreadsheet and database management software and applications
About Fraser HealthFraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region.
People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 48,000+ staff, medical staff and volunteers.
We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.
Together, we are the heart of health care.
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IMPORTANT: Recruitment scam warning
Please be on alert for recruitment scams. We are aware of several scams targeting individuals by falsely claiming to represent Fraser Health. Always take precautions when sharing personal details with unverified sources. Please note that we will never ask for money or payment, nor ask you to download or install an app at any point during our recruitment process.
