The Alma Mater Society (AMS) is the University of British Columbia’s (UBC) student society, and works to improve the academic, social and personal lives of the 56,000 UBC students at its Vancouver campus. The AMS also runs nine food and beverage outlets, a catering and conference operation, and the AMS Student Nest, providing on-campus employment opportunities and generating revenue that goes directly back into supporting the students at UBC.
Job Description
Position title: Barista
Department: F&B – Blue Chip
Reports to: Outlet Manager
Employee status: Permanent – Full time
Hours per week: 37.5
What's in it for you?
$19.50 / hour + Tips
Wellness Hours, sick days, option to join company benefit program after probation.
About the AMS
The Alma Mater Society (AMS), established as a formal constitution of UBC's student organization in 1915, is UBC's official student union and is the largest student union in Canada. Operating as an independent organization of UBC, the AMS advocates students' interests and provides opportunities for their growth and advancement. The AMS represents over 56,000 undergraduate and graduate students and its priorities are determined by these members. In addition to offering services to students, the AMS is an advocate of students' issues and ensures the needs of students are presented to the University administration and the provincial and federal governments. The AMS Nest is located on the traditional, ancestral and unceded land of the Musqueam people.
Every student at UBC is part of the AMS and the AMS is the manifestation of a shared student experience. From providing advocacy, to student services that support health and education, to reducing student debt, the AMS fights for student interest to the University and all levels of government so that all students can succeed in life and take ownership over their time at the University of British Columbia. The AMS is student-led, student-focused, and always student-first.
At the AMS, we believe that a diverse workforce enriches our organization, and we value individual life experiences, knowledge and self-expression that different people bring. We actively seek to create an environment where all employees, regardless of their background, race, ethnicity, gender, age, sexual orientation, disability, or any other characteristics, feel valued, respected, and empowered to contribute their best. We warmly welcome and encourage individuals from any underrepresented group to apply for this position. We are dedicated to maintaining fair and inclusive practices in our hiring, promotion, and professional development processes to create the necessary conditions for a rewarding career.
Position Purpose:
The Barista creates the AMS coffee experience by providing superior guest service through prompt, high quality beverage and food service. This position consistently maintains a “team-centered” atmosphere through embracing the mission statement and values of the AMS. Training will be considered for the right applicant who possesses natural talent, motivation, personality, work ethic and passion.
Duties and Responsibilities
Primary responsibility in preparation of Blue Chip’s drinks, including but not limited to espresso drinks and specialty drinks.
Quality control of the drinks that are being served via portioning of ingredients for different sizes, milk texture and temperature
Lead the barista station by working with the Supervisors and delegating Customer Service Representative.
Maintenance and quality control of the espresso via the espresso machine, the grinder, and other relevant equipment to ensure consistency in espresso
Daily dialing and calibrating the espresso brew log
Provide excellent customer service before, during, and after serving the drinks
Maintain an average serve time of 5 minutes during rush hours
Work closely and cooperatively with the entire food and drink team
Provide training to newer staff at the espresso bar
Maintain cleanliness and organization of the espresso bar by wiping down, sweeping, and removing trash
Demonstrate a good understanding of shelf life by checking fridges, labels, dates and rotating product
Maintain a timely manner of delivery of drinks
Checking the condiment stand outside the store for customers
All other duties as directed by supervisor, Asst. Manager and outlet manager.
Qualifications and Experience
Previous barista experience preferred but not required
Food Safe certificate is preferred.
Taking direction and work well in a team is required.
Ability to work in a fast paced, multitasking environment with little supervision
Ability to lift up to 25 kgs, Bend, Turn, kneel etc. required
Good oral and written English communication skills
Strong interpersonal skills
Good time management skill
Ability to project voice in a friendly manner to call out orders
Able to work under pressure
Teamwork and cooperation at bar while working with up to two other baristas
TO APPLY
Please submit a resume and cover letter by clicking the "Apply Now" button below.
Application deadline: Open until filled. Please apply ASAP to ensure that your application is reviewed.
Due to the large volume of resumes we receive at the AMS, we are only able to contact those we are interested in interviewing and cannot reply to email/phone/walk-in inquiries regarding application status.
