WCD helps organizations rethink their back-office operations. As a leader in back-office optimization, we turn the back office into a driver of data intelligence, business growth, and competitive advantage. Our approach connects people, process, data, and automation—eliminating low-value, repetitive tasks, accelerating workflows, improving accuracy, unlocking insights, and freeing your team to focus on what truly moves the business forward.
Our solutions include managed back-office services, automated digital document delivery platform, and AI-driven digital mailrooms—backed by a team with expertise in outsourced print management, document scanning & imaging, workflow automation, and enterprise content management. We support key functions across the mailroom, accounting, operations, records management, and reception.
Over seventy years strong—and still helping organizations work smarter and move faster.
Role Overview
As a member of the Imaging Team, the incumbent is responsible for ensuring that hard copy documents are tracked, prepped, scanned, indexed, quality assured, and exported to the client in a manner consistent with the standards outlined in the Statement of Work for the project(s).
Responsibilities and Duties
Working in a fast-paced production environment, successful candidates will work closely with the team to convert large quantities of paper or other media types into digital format.
Prepare documents for scanning, including removing staples and aligning paper to be fed through the scanner.
Quality Control duties including ensuring all items have been captured in good quality per specified project requirements.
Remain punctual and timely with all tasks within the established Imaging Processes
Achieve daily targets as set out in the Project Delivery Schedule
Work closely with other team members to achieve project goals
Adhere to the policies, procedures, and privacy guidelines identified for both WCD and the project
Qualifications
Education
High School diploma or GED
Records Management Certificate or Librarian Certificates are considered an asset
Skills and Experience
Solid understanding of computers and office equipment
Experience working with Kofax, Adobe, Paperflow, or other imaging software is considered an asset
Ability to work under pressure, multi-task, and prioritize tasks
Written and verbal fluency in English
Maintain a positive attitude while working closely with others to achieve common goals/targets
Ability to solve problems
Natural drive for finding better ways to achieve improved performance
Must be able to lift 50 lbs
Ability to follow a process and do repetitive tasks
Ability to sit or stand for long periods of time
Contract Length
1 year contract
Available Shifts:
Days - Monday to Friday: 8:00 am to 4:00 pm
Evenings - Monday to Friday: 3:00 pm to 11:00 pm
Join WCD to grow your career, expand your knowledge, and become part of a fun team committed to customer success.
