About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Join the award-winning team at Four Seasons Resort and Residences Whistler, honored as the #1 Resort in Canada by Condé Nast Traveler and recipient of Two MICHELIN Keys – a prestigious recognition of exceptional hospitality. We are also proud to be home to Canada’s Best Resort Spa 2024 (World Spa Awards), a reflection of our dedication to thoughtful, elevated guest experiences. At Four Seasons Whistler, we turn moments into memories – not only for our guests, but for our employees too. Grounded in our core values of teamwork, service excellence, and integrity, we foster a culture where thoughtful service and genuine connection create unforgettable experiences every day. Nestled at the base of Blackcomb mountain and steps away from the Upper Village, our alpine retreat has just unveiled a new chapter of modern mountain luxury following recent renovations. Each of our spacious rooms and suites features a cozy fireplace, and nearly all include private balconies with breathtaking views – blending refined comfort with the natural beauty of British Columbia. Our culinary destinations offer equally distinctive experiences. Braidwood Tavern captures the spirit of après with playful craft cocktails and intimate seafood-inspired dinners in a warm, welcoming setting. SIDECUT Steakhouse, Whistler's most premium dining destination, is celebrated for its rare cuts like olive-fed wagyu, decadent seafood towers, and elevated tasting experiences that showcase the best of land and sea. Whether you’re delivering heartfelt service or curating unforgettable stays, you’ll be part of a passionate team at a property that continues to set the standard in luxury mountain hospitality. About the role: Join our dynamic, diverse team at Four Seasons Resort & Residences Whistler as the Full Time Private Residences Assistant Manager. The start date for this position is as soon as possible. Our work environment pairs a strong commitment to excellent service and authentic experiences with an emphasis on creativity and innovation. We are looking for someone with excitement and dedication in serving our guests. Satisfying our guests depends on the united efforts of many, we are most effective when we work together cooperatively, respecting each other’s contribution and importance. Salary Range: $68,000-$73,000 annually What you will do: Collaborate closely with the Director to deliver an exceptional guest experience for private residence guests, owners, and hotel room owners Oversee daily operations across Front Desk, Guest Services, Reservations and Concierge Ensure smooth, seamless service from pre-arrival to departure Lead, develop, and motivate the team to uphold the highest standards of hospitality Partner with other key departments to maintain operational excellence What you bring: Minimum 2 years’ experience in a similar role, preferably in a luxury hotel or residence environment. Proven leadership skills, with experience in developing and managing a team. Strong knowledge of Front Desk and Concierge operations. Knowledge of the local area is desirable. Excellent communication skills and strong command of the English language required. Other Language skills would be an asset. Pasion for delivering exceptional customer service with keen attention to detail and strong problem solving skills. Current and valid to work in Canada is required. What we offer: Housing Allowance Winter Leisure Pass; ski pass or leisure benefit Use of the Fitness Facility Medical, Dental and Sick leave coverage Employee Travel Program; complimentary and reduced rates at other Four Season Excellent Training and Development opportunities Complimentary meal per shift in our employee dining room Employee Recognition Programs Dry Cleaning Services Schedule & Hours: As our hotel is open 24/7, 365 days a year, we expect our Private Residences Assistant Manager to be flexible in working mornings, evenings, weekends, and holidays. Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview. Learn more about what it’s like to work for Four Seasons: http://fourseasons.com/careers https://www.linkedin.com/company/four-seasons-hotels-and-resorts https://www.youtube.com/watch?v=lzq78MIkT2s&t=3s Learn more about Four Seasons Whistler on Social Media: Instagram: @FSWhistler Twitter: @FSWhistler Facebook: https://www.facebook.com/FourSeasonsResortWhistler/ We look forward to receiving your application! *Our organization is an equal-opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. We do not discriminate on the basis of gender, ethnicity, religion, sexual orientation, age, disability or any other basis protected under provincial or federal laws. Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of -the opportunity to build a life-long career with global potential and a real sense of pride in work well done.
