Description
Location: On-site at TELUS Sky - 685 Centre St S, Calgary, ABSchedule: Monday to Friday - 8:00 am to 4:30 pm or 8:30 am to 5:00 pm
Who is TELUS Health?
TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health.
Simply put, our team members across the country are united by their commitment to continuously innovating to make healthcare more accessible and deliver improved health experiences for everyone.
Do you share our passion?
Let’s create a healthier future, together!
Our team and what we’ll accomplish together
You are a mature, positive and professional individual that ensures clients have a positive experience. The Medical Office Assistant is energetic in collaborating with other administrative professionals in a shared team environment to achieve best client satisfaction outcomes.
As part of the team, you are responsible for providing the highest possible standards of client service and satisfaction. As an initial contact person for clients, you will be the voice and face of the company in many instances. You are a proactive positive team player, who maintains a friendly professional demeanor with clients, colleagues, suppliers and guests at all times, all while maintaining complete client confidentiality.
What you’ll do
Scheduling appointments and arranging for specialist consultations
Navigating incoming phone calls and timely accuracy of client bookings
Reception desk coverage and greeting clients
Preparing clients for tests and examinations
Updating medical records
Contacting clients to remind them of required tests, examinations and follow up consultations
Participating in the company’s health plan programs
Connecting with clients, supporting continuity of care
Provide support for general office administrative functions including medical records management
Qualifications
What you bring
High School Diploma
Minimum of two years of healthcare experience and medical terminology required
Medical Office Assistant Certification preferred
Electronic Medical Record (EMR) experience required
Good knowledge of Word, although more extensive computer knowledge is and asset as well as 45 words per minute typing speed
Exceptional organizational and customer service skills
A team player capable of interacting professionally with staff and physicians with a positive attitude
Ability to communicate effectively
LI-Onsite
