As a member of the healthcare team, the Business Clerk (BC) provides clerical, administrative and business support to the healthcare team. The BC will be required to coordinate and reduce barriers, by working with different groups of people: patients, healthcare teams and resource providers. The BC role requires empathy, compassion and an understanding of the cultural and socioeconomic backgrounds in the community to service the patients.
- Graduate of community college secretarial or office administration program or equivalent or equivalent office experience
- Medical Terminology Certificate 1 and 2 or demonstrated knowledge equivalent to the Medical Terminology Certificate 1 and 2 acquired in a different Business Clerk position, which may be subject to testing
- Keyboarding 40 wpm (which may be subject to testing)
- Proficient Knowledge, skill and ability in using computer (Microsoft office tools – power point, excel, word, outlook, access) (which may be subject to testing)
- Demonstrates knowledge and ability of Epic registration and scheduling which may be subject to testing)
- Mathematical skills related to payroll, budget and statistical documents (which may be subject to testing)
- Demonstrated effective communication (verbal and written), interpersonal, public relations and problem-solving skills , especially within own team
- Ability to set priorities and organize work accordingly
- Ability to deal with various hospital departments effectively and collaboratively
- Ability to appreciate the confidential nature of the position
- Ability to sit for long periods, repetitive reaching, repetitive bending
