River Rock Casino Resort is seeking a hardworking, upbeat and experienced F&B Cashier to join our team. You will also be responsible for providing exceptional customer service, managing guest bills and working under the direction of the F&B Shift Managers.
Duties and responsibilities for our Food and Beverage Cashier will include:
Entering guest bills into the POS
Handling payments by credit card, debit cards and cash
Explaining pricing to guests if requested for clarification
Maintaining and balancing cash float
Keeping cashier stand and area clean
Performing opening and closing duties as required
Ensuring adequate stock of napkins, cutlery etc.
Assisting with food expediting and table clearing as needed
Placing / dispatching food and beverage orders
Liaising and communicating effectively with other operational departments
Ensuring compliance with licensing laws, health and safety and other statutory regulations
Other tasks as assigned or directed
Successful candidates will demonstrate the following qualifications:
Minimum 1 year of recent cash handling and customer service experience
Exceptional interpersonal and communications skills
Ability to handle multiple tasks at one time
Must be able to work in a fast paced, busy environment
Must work well under pressure
Ability to obtain criminal background check
Experience in Food and Beverage is an asset
POS experience as asset
Serving It Right certificate required
A commitment to continually increase your knowledge of our products and services in order to offer exceptional experiences to our guests
A willingness to learn, develop and achieve new skills for personal and professional development
Live GCE’s Values on the job: Integrity, Service Excellence, Drive to Succeed, Team Engagement and Citizenship
A passion for providing Great Experiences and Memories to our internal and external guests in the continual quest of achieving service excellence
