About Bethany
Bethany Care Society (Bethany) is one of Western Canada’s largest not-for-profit
providers of care, housing, and community services for seniors and adults with
disabilities. Since 1945, Bethany has provided high-quality, person-centred care
focused on the unique physical, emotional, and spiritual well-being of our
residents and tenants. We create caring communities to support Albertans to age
well.
Why Bethany?
We offer generous vacation and leave time, competitive salaries, benefits,
retirement savings programs and top-ups for maternal leaves. We are committed to
employee well-being and giving back to our community. We invest in our people
because they are the reason for our success.
For more information, check out this video about Working at Bethany
[https://youtu.be/jiLJV9tqYCo]
About the Role
Under the leadership of the Site Administrator, you will be responsible for
providing reception services in a courteous and professional manner. You are
also responsible for basic accounting functions, assist with the day-to-day
administrative duties of Bethany Sylvan Lake’s business office, and any special
projects may arise.
What you Will Do:
Reporting to the Site Administrator, Sylvan Lake, in this role you will oversee
the day-to-day operations of the Bethany Sylvan Lake team, ensuring the
efficient and safe operations of the facility.
Individual responsibilities will fall under the following areas of focus.
Service Excellence: Accountable for the provision of Front Office and Reception
to Bethany Care Center.
- Answers incoming calls, screens and directs calls for all departments and
staff
- Proper disposal of confidential information ie: resident charts and files
- Provides non-confidential information and responds to general inquiries
- Greets customers/clients and provides information and direction in a pleasant
and professional manner
- Responsible for incoming and outgoing mail: applying postage, sorting, date
stamping and distributing on a daily basis
- Ships, arranges for courier services and receives materials on behalf of BCS
departments as required
- Screens and relays email messages from designated email accounts
- Maintains front office equipment, and troubleshoots as required
- Types letters and performs administrative tasks as requested
- Managing all resident accounts for Sylvan Lake
- Reconciling resident cash box and completing bank deposits as needed
- Creating monthly statements for Sylvan Lake residents
- Creating and posting Pre-Authorized Payments monthly
- Monitoring overdue accounts and updating spreadsheet
- Updating DLIP database
- Manage and provide foot care schedule twice a week
- Inputting resident financial information into Point Click Care
Leadership: Accountable for providing support and participating as an active
member of the BCS administrative team
- Positively engages in a collaborative team environment with respect to others
ideas and contributions
- Demonstrates support for and positively represents the BCS in all related
matters; interacts professionally and maintains positive relations with
internal and external clients
Team Work: Cares for and works cooperatively with others as an effective team
member
- Regularly attends and takes minutes in meetings as required
- Contributes ideas and supports the decisions and processes developed by the
team
- Supports Administrative Assistant, Clinical Educator, Social Worker, Care
Service Manager and care team through timely completion of assigned tasks
Pro-active Learner: Demonstrates the vision and values of Bethany and lives out
the mission of Creating Caring Communities
- Understands, follows and applies all Bethany Standards of Conduct.
- Attends and actively participates in education opportunities, health and
safety training and safe equipment operation training as required.
- Collaborates, communicates and shares knowledge and learning experiences with
co-workers.
- Demonstrates commitment to learning new skills, and actively participates in
workplace projects.
Safety: Contributes to a safe environment for residents, the team and self by
understanding and adhering to safety guidelines and practices at all times
- Identifies and mitigates unsafe conditions in the work environment, including
immediate reporting of any unsafe conditions.
- Strong knowledge of body mechanics and proper lifting techniques.
- Utilizes the reporting process for Employee Injury and Hazardous conditions
and resident unusual occurrences.
- Participates in fire drills and understands fire, WHMIS, MSIP and general
safety procedures.
Qualifications:
As the ideal candidate, you will have:
- A minimum of a grade 12 diploma. A certificate or diploma in office
administration or related education required.
- Unit clerk certificate will be considered an asset.
- Good understanding of entry level financial activities.
- Strong computer and data entry skills and experience, including proficiency
with Microsoft Office Suite.
- Excellent keyboarding skills.
- Strong verbal and written communication skills.
Position Information:
- Posting Number: 25-9271
- Position Number: SUP-SL60-001
- Location: Bethany Sylvan Lake
- Classification: Receptionist/Clerk
- FTE: 0.62
- Union: Non-Union
- Position Type: Temporary Part-Time (Until March 31, 2026 with possibility of
being extended)
- Position Start Date: October 1, 2025
- Posting End Date: Once filled
- Shift and Hours of work : 4 days per week (Alternates Mon-Thurs and
Tuesdays-Friday (08:30-15:30)
How to Apply:
Like what you see and think you have what it takes to join our team?
INTERNAL APPLICANTS Internal applicants must utilize
their @bethanyseniors.com email address in order to be considered for the role;
failure to do so may result in omission from the selection process.
Apply Online at: http://bethanyseniors.com/careers/
[http://bethanyseniors.com/careers/] by submitting your resume and cover
letter.
Please note this competition may close sooner if a suitable candidate is found.
All applicants are thanked for their interest. Only those selected to move
forward will be contacted.
Bethany Care Society is an equal opportunity employer.
Successful candidates will be required to obtain a Criminal Background Check and
provide proof of all mandatory immunizations.
Bethany Care Society complies with the Personal Information Protection and
Electronic Documents Act (PIPEDA). By forwarding your resume to Bethany you are
consenting to the collection and use of your personal information for this job
competition. Your information will be kept strictly confidential.
