Having recognized the advantages of remote work, including employee morale, productivity, reduced commuting on employee wellbeing and the environment, as of May 1, 2022, we became a remote-first company. The technologies and programs in which we invested have provided a fantastic foundation to this end. Our remote-first work environment, together with our conveniently located offices and collaborative workspaces, provide our team with the freedom and flexibility to work in the way that makes our employees most productive.
About Us
Tecsys is a fast-growing innovator offering supply chain solutions to industry leading healthcare systems, hospitals, and pharmacy businesses to distributors, retailers, and 3PLs. We work with industry leaders to transform their supply chains through technology. If you thrive on tackling difficult challenges with continuous learning opportunities and want to work in a respectful, comfortable, and dynamic work environment, then this could be a good fit for you!
About the Role
We are looking for a strategic and detail-oriented Resource Manager to oversee scheduling, allocation, and optimization of resources across customer projects. This role ensures projects are staffed effectively, utilization targets are met, and organizational goals are achieved.
If you thrive on balancing priorities, analyzing data, and collaborating with diverse teams, this role will give you the opportunity to make a direct impact on delivery performance and customer success.
Duties and Responsibilities
Resource Planning & Allocation: Develop and implement strategies to align staffing with project priorities. Proactively forecast skill needs, training, and hiring.
Scheduling: Maintain accurate schedules, resolve conflicts, and ensure backlog is appropriately staffed.
Capacity Management: Partner with project managers and department leads to forecast needs and avoid bottlenecks.
Optimization & Reporting: Monitor utilization data, recommend improvements, and deliver insights via reports and dashboards.
Collaboration: Act as the central point of contact for resource requests. Work cross-functionally to validate resource loads in Statements of Work and forecasts.
Policy & Process: Contribute to resource management best practices, risk assessment, and continuous improvement initiatives.
Bachelor's degree in Business, Finance, or a related field.
Experience as a Resource Analyst or Manager in a professional services organization.
Excellent communication and interpersonal skills.
Excellent written and presentation skills
Excellent organizational and time-management skills with the ability to prioritize and manage multiple tasks simultaneously.
Analytical nature and problem-solving attitude.
Proficiency with MS Office Programs; MS Word & advanced Excel skills required.
Knowledge of Power Query and Power BI an asset
Strong proficiency in both written and verbal English communication essential for effective correspondence with clients, suppliers, business partners, and colleagues beyond the province of Quebec.
At Tecsys, we are committed to fostering a diverse and inclusive workplace where all employees feel valued, respected, and empowered. We believe that diversity drives innovation and strengthens our ability to deliver exceptional solutions. We welcome and encourage applicants from all backgrounds, experiences, and perspectives to join our team.
Tecsys is an equal opportunity employer. Accommodation is available for applicants selected for an interview.
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