River Rock Casino Resort is currently seeking a friendly, energetic, and experienced Bartender. As part of our F&B Team, you will be responsible for maintaining the bar area and primarily preparing, mixing, and serving beverages to our guests with the strictest regard to rules, regulations, and outlet operational guidelines. You will also be an active contributor for promoting a safe and welcoming work environment for all team members.
Duties and responsibilities for our Bartender will include:
Greeting guests by name wherever possible
Informing guests of any daily specials
Taking the guests’ orders and making recommendations
Preparing beverages
Serving the guests and checking to ensure satisfaction
Resolving guest’s issues or asking management for assistance
Presenting bills upon request and taking payment
Cleaning tables or counters, removing glasses and re-stocking where applicable
Performing opening or closing duties as required
Counting cash float at end of shift if applicable
Covering other bartenders’ sections when required
Exercising good judgment when serving alcoholic beverages according to SIR, Smart Serve or IGB
Liaising and communicating effectively with all appropriate operational departments
Developing and cultivating strong working relationships with all stakeholders (guests, ownership, and employees)
Ensuring compliance with licensing laws, health and safety and other statutory regulations
Setting up and tearing down for Banquet functions
Performing other duties as assigned or directed
Successful candidates will demonstrate the following qualifications:
Bartending and serving experience preferred
High School Diploma
Post-Secondary hospitality or hotel education an asset, Bartending certificate an asset
Serving it Right Certification, Smart Serve or IGB Certificate
POS experience an asset
Customer service experience
Exceptional interpersonal and communication skills
Ability to lift 30 pounds
Ability to standing for long periods of time
Ability to handle multiple tasks at one time
The ability to successfully pass a criminal record and credit check through the Gaming Policy and Enforcement Branch (if required)
Ability to exceed internal and external customer expectations through timely, effective and service oriented communication.
A commitment to continually increase your knowledge of our products and services in order to offer exceptional experiences to our guests.
A willingness to learn, develop and achieve new skills for personal and professional development.
A passion for providing Great Experiences and Memories to our internal and external guests in the continual quest of achieving service excellence.
Live GCE’s Values on the job: Integrity, Team Engagement, Drive to Succeed, Service Excellence, and Citizenship.
Candidates must be ready and willing to work a flexible schedule, including afternoons, evenings, nights, graveyards, weekends, and holidays. The hours of work will be based on operational and business needs.
