Join a Challenger
Being a traditional bank just isn’t our thing, so we challenge ourselves to get
creative in providing innovative banking solutions for Canadians.
How do we get there? With a talented team of inquisitive and agile challengers
that break through the status quo. So, if you’re passionate about redefining the
future of banking—while having fun—this could be your next big opportunity.
Our company continues to grow, and today we serve more than 670,000 people
across Canada through Equitable Bank, Canada's Challenger Bank™, and have been
around for more than 50 years. Equitable Bank's wholly-owned subsidiary,
Concentra Bank, supports credit unions across Canada that serve more than six
million members. Together we have over $125 billion in combined assets under
management and administration, with a clear mandate to drive change in Canadian
banking to enrich people's lives. Our customers have named our EQ Bank digital
platform (eqbank.ca [https://www.eqbank.ca/]) one of the top banks in Canada on
the Forbes World's Best Banks list since 2021.
The Work
The Residential Mortgage Underwriter, Specialized Credit is responsible for
assessing all new mortgage applications, issuing mortgage commitments, and
collecting required documentation taking the file to the solicitor instruction
stage in a timely and prudent manner within established guidelines. This must be
done as efficiently as possible while exercising sound lending judgment and
without compromising service and profitability.
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The Core Responsibilities!
- On a daily basis, the incumbent must promptly review received applications,
verify the supporting documentation to ensure accuracy and legitimacy,
approve, decline or refer the applications for approval. The incumbent is
also responsible to ensure that approved deals close as scheduled and as
efficiently as possible by following up on outstanding conditions/documents
and ensuring compliance with established guidelines.
- The incumbent will follow up with brokers daily on issued mortgage
commitments to ensure that funding volumes are maximized.
- The incumbent will review documentation for accuracy and legitimacy placing a
strong emphasis on anti-money laundering (AML) and anti-terrorist financing
(ATF) requirements, including but not limited to, income and down payment
verification.
- The incumbent will strive to ensure that mortgage files are in compliance
with the Company’s and the mortgage default insurers’ established lending
policies and procedures.
- As required, assist the team with reporting, file management and data
integrity requirements.
- The incumbent is responsible for the management of their deal flow in order
to meet prescribed deadlines and SLAs. The incumbent will make diligent use
of reports to track and manage the flow of all deals funding for their
pipeline.
- On a daily basis, incumbents must provide the highest level of internal and
external customer service while fielding mortgage broker inquiries and
building strong broker relationships.
- On a daily basis, be the main point of contact and provide underwriting
expertise to mortgage brokers, provide assistance to co-workers when required
to meet the Company’s service levels and maintain up to date knowledge of
company and insurers policies and products. Additionally, the incumbent is
expected to provide guidance to more junior staff as required.
- Develop strong broker relationships including in person meetings to help
drive excellent NPS results without sacrificing credit quality
Let's Talk About You!
- Sound thinker with the ability to multi-task
- Excellent attention to detail
- Sound knowledge of AML & ATF practices
- Established and meticulous organizational skills
- Excellent time management, analytical and problem-solving skills
- Ability to make decisions under pressure
- Proven ability to thrive in a constantly changing environment and to perform
well in a high volume, high intensity environment
- Highly developed verbal and written communication skills with the ability to
respond in a clear, concise and professional manner
- Displays pride in providing superb customer service
- 2+ years’ mortgage experience in the prime and/or alternative mortgage market
- Proficiency in MS Office (mainly MS Word and Excel)
- Completion of a post-secondary degree preferably in a financial field
- Knowledge of fraud risk in the mortgage industry and the ability to address
concerns relating to suspected misrepresentation is required
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What we offer [For full-time permanent roles]
💰 Competitive discretionary bonus
✨ Market leading RRSP match program
🩺 Medical, dental, vision, life, and disability benefits
📝 Employee Share Purchase Plan
👶🏽 Maternity/Parental top-up while you care for your little one
🏝 Generous vacation policy and personal days
🖥 Virtual events to connect with your fellow colleagues
🎓 Annual professional development allowance and a comprehensive Career
Development program
💛 A fulfilling opportunity to join one of the top FinTechs and help create a
new kind of banking experience
The incumbent will be working hybrid and in office time will be spent working
from Equitable Bank’s additional office space located at 2200-25 Ontario Street,
Toronto, ON.
Equitable Bank is deeply committed to inclusion. Our organization is stronger
and our employees thrive when we honour and celebrate everyone’s diverse
experiences and perspectives. In tandem with that commitment, we support and
encourage our staff to grow not just in their career path, but personally as
well.
We commit to providing a barrier-free recruitment process and work environment
for all applicants. Please let us know of any accommodations needed so that you
can bring your best self to the application process and beyond. All candidates
considered for hire must successfully pass a criminal background check and
credit check to qualify for hire. While we appreciate your interest in applying,
an Equitable recruiter will only contact leading candidates whose skills and
qualifications closely match the requirements of the position.
We can’t wait to get to know you!
