Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, you will be inspired every day. Seasonal Associate (Concierge, Giftwrapping, Cashier, Greeter) Do you enjoy the hustle and bustle of holiday season? Are you looking for full-time or part-time work this holiday season? We are hiring Seasonal Associates in a variety of roles including Concierge/ Reception, Giftwrapping, Cashier, Greeter, Fitting Room Associates for our stores! Who are we? Holt Renfrew is Canada's leading luxury retailer, offering designer apparel, footwear, accessories, and beauty products from the world’s most prestigious fashion houses, for both women and men. Join us at stores nation-wide, where we aim to make your every visit an inspired and distinct experience in luxury fashion. What we offer: Competitive pay rate between $18- $20/ hour, based on experience 0 – 39 hours per week Seasonal employee discount A fun & friendly atmosphere with on- the – job training provided What are we hiring for in our stores? Seasonal Associates work in collaboration with the store teams to Inspire a Life of Style and provide extraordinary shopping experiences for our customers. Seasonal Associate roles are available in the following areas (needs of each location and duties may vary): Concierge & Reception: Provide an excellent level of customer service to all clients acting as an ambassador, resolving standard customer services issues. Manage incoming inquiries and requests (in person at information kiosks) via phone or email and respond within 24 hours. Process gift cards Giftwrapping: Wrap customer purchases in accordance with the Holt Renfrew giftwrapping standards Cashier: Greet customers in a friendly & welcoming manner, using point of sale technology, ring up purchases, collect payment and provide customer receipt Greeter: Greet customers in a friendly & welcoming manner, answer general questions and provide direction to customers Fitting Room Associate: Maintain fitting room cleanliness, return stock to appropriate placement within store, assist sales staff with locating additional sizes Requirements: Passionate about the brand and face to face customer service Ability to work in a fast-paced environment as part of a team Attention to detail, ability to stand for periods of time and move about the store Ability to operate store POS technology (training provided) Ability to work a variety of shifts including mornings/afternoons/evenings/ weekends during the holiday season through late December Holt Renfrew is an equal opportunity employer committed to fostering a diverse and inclusive workplace. Our future success depends on the perspectives and contributions of all our employees -- their diverse backgrounds, abilities and experiences make our business stronger. If you are contacted for a job opportunity and require accommodation, please email careers@holtrenfrew.com and let us know so we can ensure you have an accessible candidate experience throughout the recruitment process. All requests are confidential and used only to meet candidate needs. Hiring Range / Échelle salariale à l’embauche : $17.85 - $18.00 / 17,85$ - 18,00$ (per hour / de l’heure) Final compensation for this position will be determined based on the candidate's unique skills, expertise, individual qualifications, and assessed contributions to the role following the completion of the interview process. The range stated is the starting range for this position. Offers may vary with experience, qualifications, performance, and local market conditions. We strive to offer competitive compensation that aligns with a candidate's contributions to our team, along with a comprehensive benefits package, enticing perks, pension matching, incentives, and our coveted employee discount. / La rémunération finale pour ce poste sera déterminée sur la base des compétences uniques du candidat, de son expertise, de ses qualifications individuelles et de l'évaluation de sa contribution au poste à l'issue de la procédure d'entrevue. La fourchette indiquée est la fourchette de départ pour ce poste. Les offres peuvent varier en fonction de l’expérience, des qualifications, du rendement et des conditions du marché local. Nous nous efforçons d'offrir une rémunération compétitive qui corresponde à la contribution du candidat à notre équipe, ainsi qu'un ensemble complet de garanties, d'avantages attrayants, de cotisations de retraite assorties par l'employeur, de primes d'encouragement et notre très convoitée remise d'employé. We are Canada’s FASHION and LIFESTYLE retailer, providing a strong trusted voice in the global fashion world on behalf of Canadian customers. We are the curators of EXTRAORDINARY products that INSPIRE our customers and are respectful of both people and planet. We provide personal service and experiences to empower our customers and colleagues to find the truest expression of themselves and create JOY in doing so. We are committed to creating and inspiring a more SUSTAINABLE future for all. We aim to IGNITE the possibility of POSITIVE CHANGE. No other brand has this combination of traits, and they give us our strong point of view and set us apart. Magenta Own and elevate Magenta so that it is synonymous with the brand. Canadian Be proud and make Canadians proud of who we are by representing a modern Canada, its values, its people, and its ethos on the global retail stage. Sustainability Be a leader in sustainability and ignite the possibility of positive change in others. Build loyalty by being known as a trusted brand that cares for its customers, colleagues, communities, as well as the planet. Personal Service Deliver the highest quality of service, not just to our most valuable customers, but to all guests of Holts. Our reach may be global, but our Values remain proudly Canadian. They are meaningful to us and guide how we work together and interact with our communities. Warmth Be open, welcoming, and respectful to others. Unity We are one team, one community, sharing one planet. Passion Passion is what drives us to be curious and think creatively. Excellence We constantly encourage ourselves to be better.
