[https://assets.jazz.co/customers/customer_20170327213415_XFZHQ3KMDU0O7KXS/layout/20240628140710-2022%20MVESC%20Logo%20Mockups_FINAL_CMYK.png]
Relocation Bonus Available!
Come and be part of a brand new 20,000-square-foot state-of-the-art hospital at
Maritime Veterinary Emergency and Specialty Centre
[https://www.youtube.com/watch?v=DE5neDc59qI&list=TLGGVKxNNsnfoPsxNjA5MjAyNQ],
located in Dartmouth, Nova Scotia. Our Emergency & Specialty hospital delivers
much-needed care for pets in the greater Halifax Regional Municipality and
beyond.
We are seeking a visionary and dynamic Hospital Director of Operations (HD) to
lead a multi-specialty veterinary hospital within Ethos Veterinary Health. This
leader will oversee the hospital’s day-to-day operations, ensuring the highest
quality of care for animals while driving financial and operational excellence.
The ideal candidate will demonstrate strong leadership while remaining deeply
engaged with the team. This role calls for someone who leads by example,
collaborates closely with staff, and contributes alongside the team rather than
from a distance. They will be confident in driving business growth, navigating
challenging conversations with tact, and balancing assertiveness with
approachability. We are looking for a leader with executive presence who
inspires trust, fosters teamwork, and actively participates in the day-to-day
operations of the hospital.
What’s in it for you?
- The ideal compensation range will offer up to $130,000 CAD/yr, plus bonus
potential and a comprehensive benefits package. While this reflects our
target for the position, we recognize that exceptional experience and the
ability to make an immediate impact may warrant consideration of a higher
base salary
- Annual profit-sharing bonus plan
- Relocation Bonus for the right candidate
- Comprehensive Benefits package that offers paid time off and RRSP match
- The Company is committed to supporting the professional development of its
Hospital Directors by facilitating access to Continuing Education (CE)
opportunities to encourage ongoing growth and learning.
Key Responsibilities
Envision – Strategic Leadership & Decision-Making
- Envision the future of the hospital in alignment with Ethos Veterinary
Health’s mission, identifying opportunities to evolve care delivery and
operations.
- Make high-quality, evidence-informed decisions that shape long-term hospital
strategy and deliver sustainable results.
- Lead through complexity and ambiguity with confidence and foresight, ensuring
clarity of direction and purpose.
Transform – Innovation & Operational Excellence
- Drive hospital innovation by leading the adoption of new technologies,
systems, and operational best practices.
- Lead continuous improvement efforts to streamline workflows and elevate both
the patient and client experience.
- Use data and key performance metrics to guide decision-making and improve
hospital-wide effectiveness.
- Responsible for driving positive client and patient experiences by leading
management teams and staff to deliver high-quality care and service,
supporting the organization’s reputation and fostering patient satisfaction.
Engage – Cross-Functional Collaboration & Communication
- Build strong, trust-based partnerships across hospital teams, support center
colleagues, referring veterinarians, and community stakeholders.
- Foster transparent communication across all levels of the hospital, aligning
teams toward shared goals.
- Balance diverse stakeholder perspectives to support inclusive, strategic
decision-making.
Develop – Talent Growth & Team Culture
- Develop and lead a high-performing hospital team by investing in coaching,
mentorship, and continuous learning.
- Build a hospital culture rooted in trust, accountability, curiosity, and
personal growth.
- Identify and grow future leaders while supporting staff development at every
level.
Drive – Operational Execution & Accountability
- Lead financial operations, including budgeting, forecasting, and managing the
hospital’s P&L to ensure long-term sustainability.
- Partners intentionally with (JV Stakeholders and) Ethos Leadership to ensure
alignment on hospital goals, fostering trust, transparency, and a shared
understanding of performance expectations and outcomes in order to drive the
execution of hospital priorities.
- Demonstrate accountability and adaptability, responding swiftly and
effectively to changing priorities.
Inspire – Culture, Vision & Leadership Presence
- Inspire teams by connecting daily work to the broader mission of Ethos
Veterinary Health and the hospital’s purpose.
- Lead by example—bringing optimism, compassion, and clarity to your
leadership.
- Foster a resilient and mission-driven culture that embraces change and
celebrates collective success.
Qualifications
- Education: Bachelor’s Degree ideal. Advanced degree is a plus; MHA/MBA
- Experience: 5–10+ years of senior leadership experience in veterinary
hospital operations, healthcare, or retail, ideally in a multi-specialty or
matrixed setting.
- Skills: Proven ability to lead cross-functional teams, drive strategic and
operational initiatives, and foster inclusive collaboration. Brings strong
business acumen with demonstrated experience successfully managing hospital
financials, budgeting, and full P&L accountability.
- Ideal Background: Proven experience building and scaling high-performing
teams, driving engagement, and supporting professional development resulting
in measurable improvements to hospital financials and EBITDA.
This is more than an operational role—it’s a mission-driven leadership
opportunity to envision the future of veterinary care, drive innovation, and
inspire teams to deliver exceptional outcomes. If you’re ready to lead with
purpose, we invite you to apply.
Maritime Veterinary Emergency and Specialty Centre is part of the Ethos
Veterinary Health (Ethos) network of hospitals, and the HD will report into
Ethos Field Leadership. To be successful they will need to build strong
partnerships with the local team; including the Medical Director (and Hospital
Management team, JV Partners) to support clinical excellence and high-quality
patient care.
The Area
Situated just a short ferry ride across Halifax Harbour from downtown Halifax,
Dartmouth is home to many quaint cafes, noteworthy food joints, shops, and a
charm all its own!
Enjoy all the benefits of living in the Halifax Regional Municipality: friendly
people, a slower-paced east coast lifestyle, and all the amenities of a larger
city. This multicultural area boasts several festivals, farmers' markets, live
performances, and amazing restaurants and pubs.
If spending time outdoors is your thing, Dartmouth, is also known as the City of
Lakes, boasting 23 lakes that provide opportunities for kayaking, windsurfing,
canoeing, and swimming. Paddle on Lake Banook or visit one of the many parks and
walking trails that stretch out into the unspoiled coastal beauty of the Eastern
Shore. Enjoy the Dartmouth Waterfront and walk along the boardwalk, the ideal
place for a photo of the Halifax skyline or take a boat tour from
nearby Fisherman's Cove in Eastern Passage to McNabs Islands. And if Farmer’s
Markets are more your speed, be sure to visit the market at Alderney Landing
every Saturday!
Ethos Veterinary Health is at the forefront of innovation and world-class
medicine. As the premier network of over 140 specialty and emergency hospitals
across North America, Ethos brings together a dedicated community of more than
1,500 specialized doctors providing care for nearly 2 million pets annually. The
integrated and collaborative network of veterinary professionals utilize
state-of-the-art technology and a scientific, evidence-based approach to deliver
compassionate, unparalleled care and rewarding careers. Committed to
revolutionizing veterinary medicine, Ethos sets the standard in veterinary
excellence. Discover more at EthosVet.com.
Ethos Veterinary Health offers a comprehensive benefits program including
medical, dental, vision, a 401k with employer match, and paid time off
(including sick time) for all eligible employees. The team can provide more
information about compensation and benefits for your specific location during
the process. For positions based in Colorado, Ethos provides eligible employees
with paid sick and safe leave and public health emergency leave in accordance
with the requirements of Colorado's Healthy Families and Workplaces Act.
Ethos is an Equal Opportunity Employer. Ethos does not discriminate on the basis
of race, religion, color, sex, gender identity, sexual orientation, age,
physical or mental disability, national origin, veteran status or any other
basis covered by appropriate law. All employment is decided based on
qualifications, competence, merit, and business need.
PM19
