Job Description What is the opportunity? The Senior Manager will lead the execution of operational risk assessment programs across CLAO Group to identify key risks and assess control adequacy. The role will not only give you exposure to a variety of operational risk elements broadening and diversifying your toolkit but also will allow you to build and shape the CLAO Operational Risk Management program as the function continues to mature. Through networking and collaboration, you will be exposed to a number of different functional groups (Corporate Real Estate, Global Procurement, Chief Data Office, Enterprise Strategy & Transformation and Corporate Development, Legal and Compliance) and hone your ability to impact and influence leaders in order to attain desired What will you do? Leads the execution of operational risk assessment programs across the CLAO group including identification of key risks and their mitigating controls, to assess control adequacy. Supports operational risk management leadership across the CLAO group including providing reporting expertise enhancing senior management’s ability to anticipate and manage operational risks effectively. Maintains an operational risk management reporting framework for the CLAO group that enables robust analysis and highlights key risk areas, themes, areas of concern and focus for monitoring. Responsible for tracking, monitoring and reporting of operational risk management issues, and related action plans for CLAO. What do you need to succeed? Must-have Strong knowledge of leading operational risk practices Bachelor’s Degree Business maturity level and skill/judgment to be able to deal effectively with leadership team members within the Office of the CLAO as well as enterprise-wide as required Strong presentation and communication (verbal and written) skills 3+ Years Operational Risk experience with Policy responsibilities Excellent judgment and analytical skills Nice-to-have Familiarity with one or more of the following fields: corporate real estate management, procurement, consulting service operations, legal & compliance, data strategy and/or project execution 3+ years’ experience in financial services sector Sound knowledge of project management practices What’s in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. A comprehensive Total Rewards Program including bonuses and flexible benefits Leaders who support your development through coaching and managing opportunities Ability to make a difference and lasting impact Work in an agile, collaborative, progressive, and high-performing team The opportunity to interface with senior level executives from many different parts of the organization Job Skills Communication, Operational Risks, Operation Risk Management, Risk Control, Risk Management, Risk Management Framework, Waterfall Model Additional Job Details Address: ROYAL BANK PLAZA, 200 BAY ST:TORONTO City: Toronto Country: Canada Work hours/week: 37.5 Employment Type: Full time Platform: CHIEF LEGAL & ADMIN OFFICE GRP Job Type: Regular Pay Type: Salaried Posted Date: 2025-09-18 Application Deadline: 2025-10-04 Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above Inclusion and Equal Opportunity Employment At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. Join our Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com. Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 84,000+ employees who bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada’s biggest bank, and one of the largest in the world based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to more than 16 million clients in Canada, the U.S. and 34 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at rbc.com/community-social-impact.
