JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. En tant que Gestionnaire des installations, vous superviserez les opérations des installations tout en assurant la conformité aux normes de l'industrie et aux protocoles de sécurité. Vous soutiendrez les normes d'excellence opérationnelle de JLL et les exigences opérationnelles du client, surveillerez les indicateurs de performance clés spécifiques à l'environnement opérationnel, et effectuerez des évaluations des installations pour répondre aux besoins de maintenance. Ce rôle implique la gestion des fonctions opérationnelles incluant la gestion des ordres de travail, la coordination des services, les initiatives d'efficacité énergétique, et le support budgétaire. CE QUE VOUS FEREZ Gérer les opérations des installations pour le portefeuille assigné du client et assurer la satisfaction client par la prestation de services de gestion des installations Surveiller et soutenir les ICP du site spécifiques aux exigences opérationnelles, suivre la performance des SLA mensuellement en mettant l'accent sur le temps de fonctionnement des systèmes, et assurer que les opérations respectent l'accord de services maître et les normes opérationnelles du client Effectuer des évaluations des installations incluant les zones de support de production, les bâtiments administratifs, et les systèmes d'infrastructure ; soutenir les plans stratégiques pour traiter les déficiences et minimiser l'impact opérationnel Coordonner les services des installations incluant : le support des briefings opérationnels, la gestion des salles de conférence, la coordination des services alimentaires, la gestion du stationnement, les systèmes de badges, et les protocoles de gestion des visiteurs Soutenir les programmes de gestion énergétique pour maximiser l'efficacité et réduire l'impact environnemental, contribuer aux initiatives de durabilité Implémenter les systèmes de gestion SSE conformes aux normes de l'industrie, soutenir les initiatives de culture sécuritaire incluant les exigences de sécurité du client, et assurer la conformité aux réglementations de l'Alberta et aux codes des installations Soutenir les initiatives d'économies de coûts des installations tout en maintenant l'intégrité opérationnelle, aider à la gestion du budget opérationnel et d'immobilisations, et fournir des rapports pour les opérations • Soutenir les activités d'approvisionnement pour l'équipement et les services, aider aux évaluations des fournisseurs, et surveiller la performance des fournisseurs en mettant l'accent sur la sécurité, la fiabilité, et la conformité CE QUE VOUS APPORTEZ (REQUIS) Baccalauréat en ingénierie, gestion des installations, ou domaine connexe, ou combinaison équivalente d'éducation et d'expérience pertinente Minimum de 3+ années en gestion des installations, opérations pétrolières et gazières, ou expérience en environnement opérationnel Solide compréhension des systèmes de bâtiment (CVC, distribution électrique, systèmes de chauffage, traitement de l'eau) Connaissance des réglementations SST de l'Alberta et des protocoles de sécurité Solides compétences en communication et organisation Capacité de travailler efficacement dans des conditions météorologiques difficiles (-40°C à +30°C) Maîtrise des systèmes de gestion de maintenance et des outils de suivi budgétaire CE QUE VOUS APPORTEZ (PRÉFÉRÉ) Désignation professionnelle (FMP, SFP, ou similaire) Expérience en opérations éloignées/camps et environnements de travail par quarts Expérience avec les plateformes GMAO Expérience en gestion de projet un atout CE QUI VOUS ATTEND Joignez-vous à un leader de l'industrie et façonnez l'avenir de l'immobilier commercial Investissement approfondi dans la technologie de pointe pour alimenter votre travail Un environnement de travail favorable, bienveillant et diversifié conçu pour votre croissance et bien-être Interactions orales et/ou écrites avec des locataires ou partenaires externes basés à l’extérieur du Québec (par exemple, fournisseurs de services, cabinets d’avocats, pairs, banquiers, firmes de courtage, firmes d’analyse de crédit, agences de crédits, clientèle non-francophone, etc.) --- As a Facility Manager, you will oversee facility operations while ensuring compliance with industry standards and safety protocols. You will support JLL's operational excellence standards and the client's operational requirements, monitor key performance indicators specific to the operational environment, and conduct facility assessments to address maintenance needs. This role involves managing operational functions including work order management, coordination of services, energy efficiency initiatives, and budget support. WHAT YOU'll DO Manage facility operations for the client's assigned portfolio and ensure client satisfaction through delivery of Facility Management services Monitor and support site KPIs specific to operational requirements, track SLA performance monthly with focus on systems uptime, and ensure operations comply with Master Services Agreement and client operational standards Conduct facility assessments including production support areas, administrative buildings, and infrastructure systems; support strategic plans to address deficiencies and minimize operational impact Coordinate facility services including: operational briefing support, conference room management, food services coordination, parking management, badging systems, and visitor management protocols • Support energy management programs to maximize efficiency and reduce environmental impact, contributing to sustainability initiatives Implement EHS management systems compliant with industry standards, support safety culture initiatives including client safety requirements, and ensure compliance with Alberta regulations and facility codes Support facility cost savings initiatives while maintaining operational integrity, assist with operational and capital budget management, and provide reporting for operations Support sourcing activities for equipment and services, assist with supplier evaluations, and monitor supplier performance with focus on safety, reliability, and compliance WHAT YOU BRING (REQUIRED) Bachelor's degree in Engineering, Facilities Management, or related field, or equivalent combination of education and relevant experience Minimum of 3+ years in facility management, oil & gas operations, or operational environment experience Strong understanding of building systems (HVAC, electrical distribution, heating systems, water treatment) Knowledge of Alberta OH&S regulations and safety protocols Strong communication and organizational skills Ability to work effectively in challenging weather conditions (-40°C to +30°C) Proficiency in maintenance management systems and budget tracking tools WHAT YOU BRING (PREFERRED) Professional designation (FMP, SFP, or similar) Experience in remote/camp operations and shift work environments Experience with CMMS platforms Project management experience an asset WHAT'S IN IT FOR YOU Join an industry leader and shape the future of commercial real estate Deep investment in cutting-edge technology to power your work A supportive, caring and diverse work environment designed for your growth and well-being Oral and/or written interactions with tenants or external partners based outside Quebec (for example, service providers, law firms, peers, bankers, brokerage firms, credit analysis firms, credit agencies, non-French-speaking clients, etc.) Location: On-site –Montreal, QC If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table! JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. Activate your Personal Job Alerts now and receive opportunities as soon as they are advertised. If you're a current JLL employee, please apply using the Internal Career Site At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.
