Great Blue Heron Casino & Hotel is seeking a Full-time Server!
Reporting to the Food and Beverage Supervisor, the Server is responsible for providing excellent customer service to patrons at all times.
The ideal candidate is an energetic professional with proven knowledge, skills and abilities, executing the following in support of the company’s vision, mission and values:
Excellent internal and external customer service skills are required to be displayed at all times
Ensure safe and responsible service relative to all aspects of the sale and service of all food and beverage products
Comply with all alcohol related house policies, practices and Smart Serve guidelines
Take drink and food orders and serve patrons
Maintain personal cash float and complete cash out procedures
Settle payment utilizing the SilverWare POS system
Clear and setup tables
Maintain a clean and orderly workstation
Communicate all beverage alcohol activities at break and shift end
Regular cleaning and sanitization of tables, refrigerators, side stands and stations
Perform preventive maintenance and cleaning of food and beverage equipment
Ensure compliance with company’s health and safety policies and adherence to the Occupational Health and Safety Act
Maintain a safe environment for all employees and report any health and safety contraventions to the Food and Beverage Supervisor immediately.
Other duties as assigned by the Food and Beverage Supervisor
Successful applicants will demonstrate the following qualifications:
Minimum 2 years of Food and Beverage experience in a high volume licensed establishment
Minimum 1 year of serving experience in a licensed establishment
Must be Smart Serve and WHMIS certified
Strong understanding of the causes of food poisoning and methods of prevention
Ability to follow instructions and perform tasks in a friendly and professional manner
Ability to work independently under pressure in a fast paced work environment
Ability to prioritize and possess excellent time management and organizational skills
Able to maintain a positive working relationship with fellow employees and management as part of a team
Effective leadership, oral and written communication skills
Competence and professionalism
Ability to follow and comply with company and departmental policies and procedures
Excellent customer service skills to maintain good rapport with customers and employees
Ability to perform tasks and duties effectively and safely within prescribed time limits
The ability to successfully pass a criminal record and credit check through the Alcohol and Gaming Commission of Ontario (AGCO)
Candidates must be ready and willing to work a flexible schedule, including evenings, weekends, holidays and overnights. The hours of work will be based on operational needs. Ready to embark on your next adventure?
