DEMAND PLANNER AT MASCO CANADA (Hybrid – St. Thomas, ON Office) Build your future with Masco Canada! At Masco Canada, we’re passionate about delivering innovative solutions and exceptional customer experiences. We’re looking for a Demand Planner to join our S&OP team. If you thrive in a dynamic, collaborative environment and are excited to make a meaningful impact, we want to hear from you. WHAT YOU WILL DO: Reporting to the S&OP Manager, this role is responsible for developing and maintaining a robust demand plan by interpreting historical data, market insights, and cross-functional input. The Demand Planner bridges Sales, Production, and Purchasing to ensure alignment, while serving as a cornerstone for generating and delivering data-driven insights across the organization. The core goals of this role are to: Minimize Forecast Bias Maximize Forecast Accuracy Provide meaningful insights and support to the Demand Review This position operates with a high degree of autonomy and requires strong analytical skills, system knowledge, and business acumen. This position directly supports service level performance, inventory health, and revenue alignment by ensuring demand plans are accurate, unbiased, and actionable PRIMARY RESPONSIBILITIES Own a rolling 16-month demand forecast at the SKU-customer level, incorporating statistical, sales, and product management inputs Improve forecast accuracy by reducing bias, applying robust analytics, and leveraging customer trends Conduct root-cause analysis on key forecast misses and drive continuous improvement Maintain and enhance key forecasting metrics and trackers (e.g., forecast accuracy, bias) Lead monthly demand planning meetings with Sales, presenting data-driven recommendations Collaborate with Supply Planning to minimize disruptions and ensure alignment Support the evolution of the S&OP process by improving routines, reporting, data quality, and cross-functional alignment Execute monthly forecasting procedures in Netstock Partner with Sales, Product, and Finance to understand demand drivers and assumptions Contribute to the continuous improvement of demand planning tools, reporting, and analytical approaches. Provide backup support for the S&OP Analyst and Manager during absences WHAT YOU WILL BRING: Minimum 3-year college diploma or university degree in Supply Chain, Business, Economics, Statistics, or related field ASCM/APICS/CSCMP certification strongly preferred 1–3 years of experience in demand planning or forecasting (Including Co-op) Prior experience with CPFR and exposure to S&OP/IBP Advanced MS Office skills (Excel/VBA, PowerPoint, Word, Outlook) Working knowledge of Power BI (dashboards, data models). SQL familiarity (e.g., Viewpoint Sequel) ERP experience (JD Edwards preferred) Familiarity with demand planning systems (e.g., Netstock) WHO YOU ARE: Strategic & Analytical – ability to interpret complex data sheets Results-Driven – take initiative, meet deadlines, and deliver outcomes that drive business success. Detail-Oriented – focus on minimizing errors and improving forecast accuracy Collaborative – build strong cross-functional relationships with Sales, Supply and Operations teams, and communicate effectively at all levels. Adaptable – remain focused and solution-oriented in a fast-paced, evolving environment. Communication – ability to align cross-functional teams and present insights WHAT’S IN IT FOR YOU: Competitive Rewards and Compensation Defined Contribution Registered Pension Plan (optional) with employer matching Deferred Profit-Sharing Plan (DPSP) Benefit insurance coverage from Day 1, including health, dental, and travel insurance Employee Assistance Program (Dialogue) – access to health and wellness resources Employee Store, Employee Purchase Program, Dell Discount Program, GoodLife Fitness Discounts, and more 2 paid volunteer days to support the communities we live and work in Opportunities for development and growth, including Onboarding, Buddy and Mentoring programs, LinkedIn Learning, and other virtual and in-class learning opportunities Participation in employee-led committees such as the Wellness Committee, Masco United (DE&I Committee), Philanthropy Committee, Organizational Pulse Committee, or employee impact groups Why Join Masco Canada? Over a Century of Excellence – With more than 100 years of experience, Masco Canada has established itself as a leader in the building and home improvement industry. Diverse Brand Portfolio – We proudly offer 12+ brands delivering 20,000+ innovative water solutions, shaping the future of plumbing and home improvement. Innovative Solutions – Our commitment to cutting-edge plumbing and water technologies keeps us at the forefront of the industry. Collaborative & Inclusive Culture – We foster an environment where all employees are valued, respected, and empowered to contribute and grow. Opportunities for Growth – We support continuous learning, career development, and professional growth, helping you achieve your full potential. Making an Impact in Our Communities – We believe in giving back and actively supporting initiatives that make a difference in the communities where we live and work. Join us at Masco Canada, where your contributions drive innovation, excellence, and positive change! Masco Canada delivers innovative water solutions to the building and home improvement markets in Canada. We have been inspiring Canadian homes, communities, and lives for more than 100 years. Throughout this journey, our business has remained steadfast in its commitment to strong values and dedicated individuals, striving to enhance the well-being of our team members, customers, and communities alike. With over 600 employees, our diverse and talented workforce drives our continued success and impact. To learn more about Masco Canada, visit www.mascocanada.com Please note: Masco Canada has an accommodation process in place and provides accommodations for employees with disabilities. If you require a specific accommodation because of a disability or a medical need, please contact Human Resources at HR@mascocanada.com so that arrangements can be made for the appropriate accommodations to be in place before your first step of the selection process. Company: Masco Canada Masco Canada (the “Company”) is an equal opportunity employer and we strive to employ the most qualified individuals for every position. The Company makes employment decisions only based on merit. It is the Company’s policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all people involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company. At Masco Canada, we excel at meeting the needs of the diverse Canadian market for plumbing and related products through our exceptional people, enduring brands, and extraordinary service. Our unsurpassed market intimacy allows us to deeply understand Canadian customers, consumers, and influencers. Our manufacturing and distribution facility in St. Thomas, Ontario is home to the design, development, distribution and manufacturing of a portion of the products we represent including the Delta Commercial product line. The sales and marketing offices in Mississauga, Ontario, house our team of industry experts who are focused on representing our diverse portfolio of plumbing-related brands including: Delta | Brizo | BrassCraft | hansgrohe | AXOR | Master Plumber | Peerless | Plumbshop | FranklinBrass | Waltec | Liberty Hardware | Product categories represented by our brands include: Kitchen & Lavatory Faucets | Tub Showers | Hand Showers | Flush Valves | Commercial Grade Faucets | Plumbing & Repair Parts Programs | Valves | Plumbing Fittings | Bath Accessories | At Masco Canada, integrity is at the core of everything we do. Our commitment to excellence, the integration of diversity and inclusion into who we are and how we work, and our ability to work as a collaborative team drive our passion to win. We win by providing the best customer experience possible in all of our business dealings. Masco Canada is the Canadian division of Masco Corporation, one of the world’s largest manufacturers of brand-name products for the home improvement and new home construction markets. Masco Canada is committed to employment equity and diversity in the workplace and welcomes applications from women, members of racialized groups/visible minorities, Aboriginal persons, persons with disabilities, persons of any sexual orientation, and persons of any gender identity or gender expression. Masco Canada is committed to ensuring that each individual will have genuine, open and unhindered access to employment opportunities. Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please contact Human Resources at hr@mascocanada.com.
