Join the Otter Co-op Marketing & Community Relations Team at our Administration Office in Langley, BC. We are now accepting applications for a Marketing and Community Relations Coordinator.
Are you a people-person bursting with creativity, fueled by curiosity, and ready to turn everyday moments into big ideas? At Otter Co-op, we’re looking for someone who’s as excited about building community as they are about brainstorming the next great campaign. If you love connecting with others, bringing fresh ideas to the table, and making a real impact across the communities we serve, this could be the position you’ve been waiting for.
Who We Are:
Otter Co-op is a diverse and growing organization, serving the Lower Mainland, Fraser Valley and BC Interior since 1922. With over 100 years in business and over 1000 in our team, we are proud to be a locally owned and community minded member of the neighbourhoods we live, work and play in. We operate three food and pharmacy stores (including one with a fashion and hardware department), thirty Angry Otter liquor stores, two feed mills, two bulk petroleum facilities, the Angry Otter Tap & Forno and Brewery in North Vancouver, the Highwayman Pub in Abbotsford, the Highwayman Pub in South Surrey and twenty-five gas station/convenience stores. To learn more about who we are and how you can help bring our brand to life, visit us at www.otterco-op.crs.
Who You Are:
You’re not just looking for a job, you’re looking for a career in Marketing and Community Relations that lets you flex your creativity, connect with people, and make a positive impact in our communities.
You are … the life of the brainstorm, the kind of person who makes friends in the grocery line. Your brain? Basically a Pinterest board on overdrive, where everything around you sparks inspiration. A song lyric, a funny TikTok, even your morning coffee foam can turn into a full-blown campaign concept. You’re self-motivated, fueled by curiosity, and love turning “what ifs” into “absolutely”.
You will be based in our Administration Office in Langley where you will collaborate with a dynamic team while managing projects independently. However, you will not be tied to your desk as you will regularly get out into the community visiting our locations and connecting with teams across all divisions.
You are eager to learn, hungry to grow, and ready to make an impact wherever you go.
On top of that, you bring:
At least one year of experience in marketing, community relations, or a related field (bonus points for experience with co-operatives or nonprofits).
A love for building relationships, connecting with people, and creating a sense of community.
Organizational superpowers: juggling multiple tasks, prioritizing effectively, and hitting deadlines without breaking a sweat.
The focus and attention to proudly complete work/projects as assigned, following through on tasks, etc. in both an office environment and at events
Initiative, creativity, and a collaborative spirit to help turn goals into real results.
Clear, consistent communication skills (both face-to-face and in writing).
A roll-up-your-sleeves, make-it-happen attitude, whether that’s picking up the phone, troubleshooting, or pitching in at events.
Confidence with Microsoft Office (required) and familiarity with email marketing platforms, Adobe Creative Suite, social media management, and content creation tools.
A great sense of humor, because we like to have fun while we work.
Commitment to a SAFE working environment.
Physical ability to lift, push, and pull up to 50 lbs.
A valid Class-5 driver’s license and flexibility to travel within B.C. for events, on-location meetings, or competitive checks as needed.
Why It Matters:
Our team provides a range of products and services to support our member-owners. Through the work that we do, we help to build, fuel, feed and grow Western Canadian communities together.
What You’ll Do:
Reporting to the Marketing Specialist, the Marketing and Community Relations Coordinator will support the entire Co-operative through the planning, coordination, and execution of Marketing and Community programs to drive traffic and sales to our locations. You will work to increase our brand awareness, share the story of our history and community initiatives, all while supporting our team in our mission to be the consumers’ first choice. Other duties include:
Helping to create, execute and facilitate multi-channel marketing campaigns, including but not limited to in-store promotions, digital advertising, promotional materials, loyalty programs and evergreen signage across our various divisions to drive traffic, increase engagement, generate leads that deliver sales and improve customer retention.
Engaging with members, local businesses, community groups and our team to strengthen ties, foster collaboration, build relationships and help serve our communities.
Copywriting for internal and external communications relating to marketing, including newsletters, memos, email marketing content, social media content, website articles and team member training materials.
Generating content and managing the day-to-day administration of our social media channels, websites, online location listings, reviews, and in-store digital signage.
Coordinating, executing and representing Otter Co-op and Angry Otter Liquor at relevant community events, both at our locations and around our trading area, to increase membership and encourage the community to shop at our stores.
Being a brand advocate in highlighting our mission of being the Consumers’ First Choice and guiding values of Integrity, Community and Excellence to our team members and leaders.
Staying up to date with consumer and marketing trends, digital media developments, and local causes and developments within our communities.
Acting reactively, imaginatively, resourcefully, and authentically to meet (sometimes competing) deadlines.
Contributing to the team in living the Corporate Values of Integrity, Community, and Excellence.
Other duties as assigned.
Why You’ll Love It Here:
Our Team Members receive competitive salaries and, for eligible positions, a comprehensive benefits package and an employer-matched pension plan. We encourage our Team Members to take advantage of learning opportunities to grow and develop, and to foster a culture of teamwork and innovation.
Otter Co-op is committed to a diverse and supportive working environment based on our Core Company Values of Integrity, Community, and Excellence. We give back to our communities through our Corporate Social Responsibility Program.
At Co-op, we embrace diversity and inclusion, and we’re working to create a workplace that is as diverse as the communities we serve. We support and provide an environment that allows all to bring their whole selves to work.
As part of Otter Co-op, you’ll be joining an organization that gives back, through community support, fundraising, and local partnerships. We’re committed to growth (yours and ours), building connections, and making a positive impact everywhere we operate.
Please note this is an in-office and on-location position. Candidates will be required to send a portfolio and writing sample as part of the interview process.
All successful candidates will be required to undergo a background check.
We thank all candidates for their interest; however, only those selected to continue in the recruitment process will be contacted.
Ready to bring your creativity, energy, and community spirit to our team? Apply today and let’s make big ideas happen together!
Date posted: September 16, 2025
Wage at time of posting: $46.737.60 to $54,995.20
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keywords: marketing, community relations, digital marketing, social media, digital advertising, promotional materials, loyalty programs, engagement, local
